Homebuilder Ratings & Reviews

Trophy Signature Homes Reviews

2,863 Homeowner Reviews Completed May 2023 - Nov 2024

Overall Satisfaction

4.2
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

McKinney, TX, on Nov 25, 2024

It was straightforward and they helped me throughout the process!

5.0
Verified Homeowner
Lavon, TX, on Nov 24, 2024

Really good that builder follows up with clients after closing.

4.9
Verified Homeowner
Lavon, TX, on Nov 23, 2024

I like the modern look of the trophy homes and the standard options it comes with.

5.0
Verified Homeowner
Lavon, TX, on Nov 23, 2024

Disliked: the communication timeline

3.3
Verified Homeowner
Fort Worth, TX, on Nov 23, 2024

No one from THS has come to my house under my warranty. I have scheduled several times and have been stood up. The carpet in my house was not installed properly. It has ripples in it and is a tripping hazard. One of the bedroom door handles has never worked correctly.

2.4
Verified Homeowner
FARMERSVILLE, TX, on Nov 23, 2024

Process was very efficient from start to finish. Everyone has been prompt with communication and a pleasure to work with.

5.0
Verified Homeowner
Forney, TX, on Nov 23, 2024

Everything was smooth and easy. Love how [name removed] kept in contact throughout the whole moving in process!

5.0
Verified Homeowner
McKinney, TX, on Nov 22, 2024

I liked the communication from the sales manager and my construction manager.

4.5
Verified Homeowner
Crowley, TX, on Nov 22, 2024

Not now

5.0
Verified Homeowner
Princeton, TX, on Nov 22, 2024

Everything is perfect even after sales

5.0
Verified Homeowner
Forney, TX, on Nov 21, 2024

Very good communication throughout the whole buying process and throughout the weeks following as we had tons of questions after we moved in.

5.0
Verified Homeowner
Celina, TX, on Nov 21, 2024

[name removed] and [name removed] helped me to get the contact and move-in smoothly. The issues were acknowledged and fixed them in timely manner. I did not have other issues with them.

4.9
Verified Homeowner
Lavon, TX, on Nov 20, 2024

I like that the new house package has everything we needed to begin living in it, e.g. landscape, fencing yard, window coverings. We also received superior customer care with [name removed] responding quickly and completely each time an issue arose.

4.8
Verified Homeowner
Waxahachie, TX, on Nov 19, 2024

Everything went great

4.9
Verified Homeowner
Fort Worth, TX, on Nov 19, 2024

V good and very fast to do the job

5.0
Verified Homeowner
Lavon, TX, on Nov 18, 2024

Overall a good experience but it needs to be made a little more clear that appliances are not covered. You have to contact whirlpool directly even for stove vent issues.

5.0
Verified Homeowner
Lavon, TX, on Nov 18, 2024

[name removed] has been fantastic I do not have any complaints he answers all my questions and easy to work with.

5.0
Verified Homeowner
McKinney, TX, on Nov 18, 2024

Nothing. Everything went smoothly

5.0
Verified Homeowner
Fort Worth, TX, on Nov 18, 2024

[name removed], [name removed], and [name removed] are all awesome! This is our first home and we’re very happy with the communication, and overall experience. Even after closing [name removed] has been so great. Always there and answering any questions that arise.

5.0
Verified Homeowner
Royse City, TX, on Nov 17, 2024

I like the quality and price point. I dislike that there are some minor repair that needs to be done.

4.1
Verified Homeowner

Builder Profile

Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less