Homebuilder Ratings & Reviews

Horizon View Homes Reviews

264 Homeowner Reviews Completed May 2023 - Nov 2024

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Severance, CO, on Nov 25, 2024

Working with [name removed] and [name removed] made this process so fun and easy.

5.0
Verified Homeowner
Lochbuie, CO, on Nov 16, 2024

Love [name removed] and [name removed] and [name removed] and [name removed]!! Loved the home story emails with pictures every step of the building process so I am not guessing how things are going. Did NOT like that there is no design center and I could no mix and match the pre designed packages or choose more or different upgrades. [name removed] and [name removed] were as accommodating as they could be based on the companies restraints. Dislike that the “standard” or even what upgrades offered I did pay for are not consistent between each house or group of houses built. It’s extremely misleading in what to expect and what I could plan for. This builder so far that I could tell has the best quality in there builds as a new build which is a huge compliment in my book based on the amount of new builds purchased in my family. There are energy efficient and smart choices by the builder in some areas but not in others so I ask why they didn’t go all the way so to speak.

4.6
Verified Homeowner
Johnstown, CO, on Nov 09, 2024

[name removed] & [name removed] were by far what we like best about our purchase experience.

5.0
Verified Homeowner
Johnstown, CO, on Nov 07, 2024

The things we like about the home is the floor plan, openness, closet-space and bedroom size. I wish they would’ve paid a little more attention to the exterior finishing details like caulking, painting, flashing siding etc.

3.3
Verified Homeowner
Severance, CO, on Nov 07, 2024

[name removed], the sales associate, was top notch. He kept in touch throughout the entire process. A month after closing, he's still check in with me, to make sure I have no issues. Quality of the house is excellent, the best I've seen in the six homes I've built. Only one warranty issue so far and it was taken care of quickly and correctly. Building the home, getting financing, closing, warranty...each step was very smooth.

5.0
Verified Homeowner
Severance, CO, on Nov 03, 2024

Easy to work with, very customer oriented, and great staff

4.9
Verified Homeowner
Johnstown, CO, on Oct 26, 2024

Slow on warranty issues, but hoping to rectify next week. Garage side door unable to secure since we have moved in.

3.9
Verified Homeowner
Severance, CO, on Oct 26, 2024

Everything has been handled as expected very pleased with service

5.0
Verified Homeowner
Johnstown, CO, on Oct 25, 2024

Everyone is was very helpful!! [name removed], [name removed] and [name removed] were all amazing!

5.0
Verified Homeowner
Severance, CO, on Oct 13, 2024

Quick response within a day.

5.0
Verified Homeowner
Johnstown, CO, on Oct 10, 2024

[name removed] and [name removed] were amazing from beginning to end!

5.0
Verified Homeowner
Severance, CO, on Oct 09, 2024

Everyone I have talked to seems like they really want to help

2.7
Verified Homeowner
Johnstown, CO, on Oct 08, 2024

We turned one major warranty on our home and [name removed] took care of it right away. We have a list but no major issues. We love our new home

5.0
Verified Homeowner
Johnstown, CO, on Oct 04, 2024

things were done on time and in many cases ahead of time. [name removed] was great! She made us relax through the process. she kept us updated including pics of the progress.

4.8
Verified Homeowner
Lochbuie, CO, on Oct 02, 2024

I haven't really had many claims, and when I have requested something is has been taken care of fast!

4.6
Verified Homeowner
Johnstown, CO, on Sep 29, 2024

I did not like the quality of the flooring as there are big gaps in a lot of the flooring as well as paint all over the floor that isn’t coming off as it is too thin of a layer to just scratch off properly

4.9
Verified Homeowner
Lochbuie, CO, on Sep 24, 2024

Trim molding installation can improve a litlle and and final paint touch up

5.0
Verified Homeowner
Johnstown, CO, on Sep 22, 2024

Very easy process--[name removed] and [name removed] were very helpful and made the experience wonderful. They were super accessible for questions and great communicators.

5.0
Verified Homeowner
Johnstown, CO, on Sep 08, 2024

Everything has been delivered as promised and all warranty services have been completed on time. We are very happy with our experience.

5.0
Verified Homeowner
Lochbuie, CO, on Sep 07, 2024

They have been very responsive and [name removed] has helped us immensely. She is amazing

5.0
Verified Homeowner

Builder Profile

After building residences for over 30 years, we’ve seen a lot of trends come and go. But one thing remains the same: if you build high-quality, forward-thinking homes in places people want to live, you’ll have happy customers for life. At least, that’s how we do things at View Homes.

We pride ourselves on crafting new homes inspired by innovation, that blend timeless beauty with I-can’t-believe-that’s-included standard features. We understand exactly how our buyers want to live, and we design accordingly. And we top it all off with best-in-class customer service aimed at exceeding even the highest of expectations. It’s not how every home builder does it — but we’re not like every other home builder.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.