Homebuilder Ratings & Reviews

New Home Co.

Colorado

143 Homeowner Reviews
May 2023 - Nov 2024

New Home Co.

Overall Satisfaction

4.3
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

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Builder Profile

New Home Co. logo

We are New Home Co. We believe a home isn’t new because of when it is built, but how it is built. A home is only as new as the ideas and innovations that live there. We are passionate about delivering on the promise of new with every home we design and build.

 

Our new homes artfully blend timeless style and innovative design. A modern way of life with more connectivity and sustainability for smarter and healthier ways to live. Inspired design and choice help to personalize each home with curated design packages that offer a flexible range of styles and costs. Our award-winning sales team is here to help every step of the way with more transparency and trust.

 

We have a new home for everyone, at every stage of life, from suburban communities to urban villages and residences. Every new home is a new beginning for all of us to start the next chapter in our lives. Every new home is a new opportunity to make progress on what it means to be new. We take pride in helping our homebuyers and our industry move forward.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Colorado
Purchase Experience Testimonials from Real Homebuyers

Aurora, CO, on Nov 14, 2024

Everything was smooth

5.0
Verified Homeowner
Littleton, CO, on Nov 07, 2024

End to end it was a smooth experience esp onboarding.

4.7
Verified Homeowner
Littleton, CO, on Oct 28, 2024

My experience with new home co was phenomenal. [name removed] and tanner we excellent to work with from the get go. They are extremely personable and fun to work with! They were thorough in understanding our needs and wants in the beginning of our purchase process, all the way through move in date. The level of communication they provided to us was amazing and helped ease our mind into moving into our home. My wife and I couldn’t have asked for a better experience with new home co!

4.9
Verified Homeowner
Littleton, CO, on Oct 17, 2024

I did not like the inflexibility of move in date. The buyers of our old home struggled with closing. We had movers in place to move quickly at the request of the buyers. We asked New Home if we could store furniture in the garage for potentially one day and were refused. We were committed, New Home had our money, there was no reason to be so firm. This caused significant angst for my wife. Unnecessary. The rest of the local New Home team were awesome.

5.0
Verified Homeowner
Aurora, CO, on Sep 30, 2024

The warranty corrections are satisfactory

5.0
Verified Homeowner
Aurora, CO, on Sep 15, 2024

[name removed] and [name removed] were amazing! They walked us through each step from start to finish and couldn’t have been nicer throughout the process! We are very pleased with the process and with the final product! We are happily enjoying our new home!

4.9
Verified Homeowner
Littleton, CO, on Jul 25, 2024

[name removed], [name removed], [name removed] all kept their word and are true professionals. They were very attentive and made the homebuying process seamless and enjoyable. We were hesitant at first to go with a new build and deal with a builder, but took the leap after our first meeting with [name removed]. Ever since, [name removed], [name removed] and [name removed] have completely changed our perception of new builds and dealing with builders. This team really should be a model nationwide on how to have exceptional customer service, quality in build, selection of material and design and everything in the process. We cannot thank them enough and we LOVE our New Home!

5.0
Verified Homeowner
Parker, CO, on Jul 22, 2024

We liked everything from the initial sign up to closing home. Everybody is so nice. Special thanks to [name removed]???? from the Community Manager and Isaiha [name removed] Construction Manger.

5.0
Verified Homeowner
Aurora, CO, on Jul 22, 2024

Working with New Home Co Team was a very good and easy

5.0
Verified Homeowner
Aurora, CO, on Jun 26, 2024

The builders are so friendly and helpful. We are so happy with our new home. [name removed], [name removed], and [name removed] are awesome!

5.0
Verified Homeowner
Aurora, CO, on Jun 09, 2024

smooth and seamless purchase experience, staff is very good and timely help. Post sale support

5.0
Verified Homeowner
Littleton, CO, on May 30, 2024

The purchasing process and home walk through should be standardized so that each homeowner gets the same information and topics covered.

4.7
Verified Homeowner
Aurora, CO, on May 20, 2024

Overall it was a very good experience. As new home buyers, I think it would be nice to have a better understanding of all the steps and what to expect along the way.

5.0
Verified Homeowner
Aurora, CO, on May 08, 2024

Transparent and open. Willing to work with me to meet my needs on making everything electronic to sign and help with in person walkthroughs explaining how the house was built and best maintenance practices at each step of my inspection. They also effectively explained the warranty process which put me at ease.

5.0
Verified Homeowner
Aurora, CO, on Apr 25, 2024

Everything was smooth and organized. Everyone at new home co is quick to respond and solve any issues that arise

4.9
Verified Homeowner
Aurora, CO, on Apr 05, 2024

While there were a few things that needed addressing during the completion of the building process, New Home Co came through on everything we addressed both big and small. Unlike horror stories we had heard about with other builders, they have so far been just as responsive to our messages after closing.

4.9
Verified Homeowner
Parker, CO, on Mar 28, 2024

To clarify we purchased the home after another family had made all the decisions on the home layout, appliances, flooring, backsplash, etc. So we did not experience the whole process like other buyers. We are very fortunate that their taste coincide with ours. [name removed] was the salesperson at the time when we were introduced to Epic/New Homes. He was informative and wonderful to work with. The purchase experience has been uncomplicated. We had the opportunity to interact with the Design Center team - I asked to meet the designer who had worked with the previous buyer. She was delighful. One recommendation in regard to the Design Center is the ability to check out samples. That currently is not an option.

4.9
Verified Homeowner
Parker, CO, on Mar 28, 2024

Dealing with Fergusun Appliance has been frustrating. We still do not have a hood vent cover above our stove and we closed on January 17th.

4.7
Verified Homeowner
Parker, CO, on Feb 19, 2024

[name removed] was responsive during construction. As a quality inspector for a living I felt like some big things were overlooked or missed and I’m dealing with those issues now.

3.2
Verified Homeowner
Parker, CO, on Feb 13, 2024

Isaiac fixed issues quick.

5.0
Verified Homeowner