Homebuilder Ratings & Reviews

Century Complete

Upstate

201 Homeowner Reviews
Jun 2023 - Nov 2024

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Upstate Communities Map

 

Community Satisfaction Ratings

  • Airline Rd Lots

    4.0

    Upstate - 2 Homeowner Reviews

  • Buffalo Creek

    4.7

    Upstate - 21 Homeowner Reviews

  • Cottages at Pickens

    4.7

    Upstate - 13 Homeowner Reviews

  • Dillon St.

    4.9

    Upstate - 10 Homeowner Reviews

  • Ellis Ferry Estates

    4.8

    Upstate - 20 Homeowner Reviews

  • Field Crest Farm

    4.5

    Upstate - 33 Homeowner Reviews

  • Garrison Place

    4.5

    Upstate - 22 Homeowner Reviews

  • Moss Creek - Spartanburg

    4.6

    Upstate - 22 Homeowner Reviews

  • North Park

    4.5

    Upstate - 10 Homeowner Reviews

  • Palmetto Point

    4.7

    Upstate - 23 Homeowner Reviews

  • Pinehaven Pointe II

    4.7

    Upstate - 7 Homeowner Reviews

  • Sawyers Mill

    4.8

    Upstate - 3 Homeowner Reviews

  • Windsor Haven

    4.8

    Upstate - 15 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Upstate
Purchase Experience Testimonials from Real Homebuyers

Inman, SC, on Nov 20, 2024

Being online makes it less personal

4.7
Verified Homeowner
Inman, SC, on Nov 17, 2024

It was a fast process.

5.0
Verified Homeowner
Pickens, SC, on Nov 10, 2024

As first time home buyers we are extremely pleased with how smooth the process was. The only complications and confusion we had was with inspire loans. Our realtor was told one thing and would inform us of the conversation she had with [name removed]. Within an hour we were told something completely different than what he advised her. Thankfully she stayed very involved and made sure that what we were promised in the beginning is what we ended with.

4.5
Verified Homeowner
Union, SC, on Nov 04, 2024

I liked how in-depth the Century staff would get into detail with the whole process to ensure there is no miss communication!

5.0
Verified Homeowner
Union, SC, on Nov 01, 2024

Everyone that I was involved with was very helpful

5.0
Verified Homeowner
Pickens, SC, on Oct 21, 2024

I will NEVER buy a house "online" again. Everyone that we worked with was very nice, but it was extremely frustrating as I had problems scanning many of the required papers. I would have liked to have the opportunity to drop things off, or fax them over.

4.8
Verified Homeowner
Pickens, SC, on Oct 21, 2024

Initially, there were many inconsistencies relayed to my realtor and I when originally reserved the lot. The second/final time I reserved the lot prior to closing, the communication about the pricing and incentives were greatly improved and rectified. Much better experience the second time around.

4.8
Verified Homeowner
Walhalla, SC, on Oct 20, 2024

The process was very smooth. The lender was great working with. The builder Mr. [name removed] was phenomenal in explaining things and walking me through home tips.

4.8
Verified Homeowner
Pickens, SC, on Oct 13, 2024

I have no complaints with the process at all.

5.0
Verified Homeowner
Laurens, SC, on Oct 12, 2024

It met all my expectations and was a easy process.

4.6
Verified Homeowner
Anderson, SC, on Oct 08, 2024

I was a little frustrated when I first began this process because the [name removed] was first advertised then the information changed to the [name removed]. [name removed] has always been there to understand and help. She worked well with my realtor. Everything after that moved fairly quickly. I didn't get as many updates on the build as I thought I would but that wasn't a huge deal. [name removed] explained everything about the house and made sure the house was delivered with quality, on time, and with all the inspector's and my punch list items complete. The back stoop should be a bigger because as it stands it is a con on these houses. [name removed] and [name removed] were so helpful in getting the financial side complete and due to the hurricane [name removed] called afterwards to make sure no damage had occurred or any touch ups were needed. Everyone I encountered was extremely helpful and knowledgeable

4.6
Verified Homeowner
Inman, SC, on Oct 07, 2024

In my case, I liked everything... even everything very much.

5.0
Verified Homeowner
Chesnee, SC, on Oct 05, 2024

Paperwork

4.9
Verified Homeowner
Pickens, SC, on Aug 30, 2024

They friendly and timely responses via email from the entire team.

5.0
Verified Homeowner
Laurens, SC, on Aug 30, 2024

Nothing

5.0
Verified Homeowner
Williamston, SC, on Aug 30, 2024

Estoy totalmente satisfecho

5.0
Verified Homeowner
Walhalla, SC, on Aug 27, 2024

Having to drive to Greenville to close on my home when the home was over 1 hour away was a little disappointing and not being allowed to use my own Closing Attorney that was located merely 10 minutes from the home.

4.7
Verified Homeowner
Union, SC, on Aug 09, 2024

Explained in previous note. [name removed] was too high pressure. I ended up just ignoring her texts and calls while we attempted to see if we could get an offer from opendoor or offerpad that made this make financial sense for us. Luckily we did. Loan Officer [name removed] was also standoffish many times near the point of being in my opinion rude. "Well your gonna let me talk because I'm taking time out of my Sunday to talk to you." Cool....then don't pick up the phone.

4.8
Verified Homeowner
Chesnee, SC, on Jul 28, 2024

It was an easy process once the house was done, and I really appreciate everyone that was involved with this process. They were all easy to work with.

5.0
Verified Homeowner
Union, SC, on Jul 15, 2024

Everything went smoothly

5.0
Verified Homeowner