Homebuilder Ratings & Reviews

Century Complete

Triad

254 Homeowner Reviews
May 2023 - Nov 2024

Overall Satisfaction

4.5
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Triad Communities Map

 

Community Satisfaction Ratings

  • Alder Creek

    4.4

    Triad - 9 Homeowner Reviews

  • Charleston Ridge

    4.5

    Triad - 22 Homeowner Reviews

  • Daniel's Place

    4.5

    Triad - 4 Homeowner Reviews

  • Ferguson Creek Village

    4.1

    Triad - 6 Homeowner Reviews

  • Glenoaks

    4.4

    Triad - 11 Homeowner Reviews

  • Oak Ridge - Lexington

    4.7

    Triad - 18 Homeowner Reviews

  • Old Tanyard

    4.5

    Triad - 5 Homeowner Reviews

  • Pineview

    4.7

    Triad - 7 Homeowner Reviews

  • Ridgemont Mocksville

    4.6

    Triad - 44 Homeowner Reviews

  • Scarlett Ridge

    4.2

    Triad - 1 Homeowner Reviews

  • Somerton

    4.7

    Triad - 20 Homeowner Reviews

  • Stonybrook South

    4.7

    Triad - 35 Homeowner Reviews

  • Tower Mountain Estates

    4.2

    Triad - 32 Homeowner Reviews

  • West Glen

    3.9

    Triad - 9 Homeowner Reviews

  • Windcrest Acres

    4.4

    Triad - 22 Homeowner Reviews

  • Windcrest Acres Phase IV

    4.6

    Triad - 9 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Triad
Purchase Experience Testimonials from Real Homebuyers

Asheboro, NC, on Oct 27, 2024

All Century Complete employees followed through with their commitments to us.

5.0
Verified Homeowner
Asheboro, NC, on Oct 26, 2024

The price was too high and the house is smaller than ever before.

3.5
Verified Homeowner
Lexington, NC, on Oct 25, 2024

I like how friendly everyone was and the neighborhood

5.0
Verified Homeowner
Asheboro, NC, on Oct 21, 2024

[name removed] has been the most efficient and competent closing attorney/paralegal we have worked with in the past several years. [name removed] is a delight to work with, so accommodating. The construction manager [name removed] was helpful and addressed all of our concerns, followed though on everything.

5.0
Verified Homeowner
Walnut Cove, NC, on Oct 18, 2024

The sales department screwed us over from the beginning when the first guy we worked with quit out of nowhere. After that, [name removed] took over and she was horrible. She acted as if we were stupid and should know everything about the company. Many times she screen shotted things or simply took herself out of the equation to avoid responsibility. She was rude in her way of addressing things to us when in reality, she wasn't doing her job. She should have jumped in and been a buffer when the last guy quit. She should have went back over everything and made sure we were on the same page and that we knew what to expect from the company. Instead, she put the blame on us and made it seem that we should have already known. I would not recommend allowing her to continue with your clients until she has been through further training.

3.3
Verified Homeowner
Lexington, NC, on Oct 14, 2024

I love everything

5.0
Verified Homeowner
Asheboro, NC, on Oct 13, 2024

[Translated from ES] Seller and builder support

4.5
Verified Homeowner
Walnut Cove, NC, on Oct 07, 2024

The house I bought has a low hanging power line in the front. Also the back patio area is small and we cannot have patio furniture out there nor sit.

4.8
Verified Homeowner
Walnut Cove, NC, on Oct 05, 2024

[name removed] was a key piece of how well my experience was and how well communication flowed. He also was very responsive and professional throughout the process.

4.6
Verified Homeowner
Denton, NC, on Sep 28, 2024

Process was easy

5.0
Verified Homeowner
Asheboro, NC, on Sep 27, 2024

Everything was great with my purchase experience everybody was very helpful.

5.0
Verified Homeowner
Lexington, NC, on Sep 24, 2024

Had a problem with the drive way and they fixed it up yesterday!

4.8
Verified Homeowner
Mocksville, NC, on Sep 16, 2024

I like the easiness of contacting, the run down of the process, no pressure, all good things.

5.0
Verified Homeowner
Denton, NC, on Sep 12, 2024

[Translated from ES] The attention I received from [name removed], [name removed] from Inspired to the last moment [name removed], who was always attentive and paid attention to my concerns and requests.

5.0
Verified Homeowner
Lexington, NC, on Sep 10, 2024

The walk through was very professional and instilled confidence and excitement into us. [name removed] was awesome. Very quick to act and paid attention to detail.

5.0
Verified Homeowner
Denton, NC, on Aug 30, 2024

I felt my purchase experience with century complete and all its services offered came together to make my homeownership dream come true. I am thankful for all involved in my purchase - Thank you

5.0
Verified Homeowner
Denton, NC, on Aug 14, 2024

Liked [name removed] a lot he was very knowledgeable and took care of every issue before we moved in. He needs a raise. Also [name removed] kept us informed of everything throughout the buying process.

5.0
Verified Homeowner
Lexington, NC, on Aug 13, 2024

Century side, especially [name removed] was very helpful and was very pleased with his services. Financial aspect of it with inspire was misleading and stressful.

5.0
Verified Homeowner
Lexington, NC, on Aug 12, 2024

Dealing with [name removed] the builder has been a great experience!

5.0
Verified Homeowner
Lexington, NC, on Aug 09, 2024

Great house and peaceful neighborhood

5.0
Verified Homeowner