Homebuilder Ratings & Reviews

Century Complete

Midlands SC

141 Homeowner Reviews
May 2023 - Nov 2024

Century Complete

Overall Satisfaction

4.6
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Midlands SC Communities Map

 

Community Satisfaction Ratings

  • Country Club Of South Carolina

    4.0

    Midlands SC - 14 Homeowner Reviews

  • Freedom Estates

    4.5

    Midlands SC - 75 Homeowner Reviews

  • Summerville

    4.7

    Midlands SC - 37 Homeowner Reviews

  • West Lakes

    4.7

    Midlands SC - 15 Homeowner Reviews

Builder Profile

Century Complete logo

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Midlands SC
Purchase Experience Testimonials from Real Homebuyers

Darlington, SC, on Nov 24, 2024

Everyone has been very kind and great about responding to questions or concerns in a timely manner. Some replies even came in the evening, which was a pleasant surprise because I doubt they were still working at that hour. It was much less stressful than the buying process I went through on my old house 20 years ago.

4.8
Verified Homeowner
Florence, NC, on Nov 18, 2024

The website was never up to date. Our realtor never came to walkthroughs with us because it was a conflict of interest. The closing date took forever to get. The amount of money we needed to come up with and the date we needed it changed several times including our down payment and earnest money. The lending company couldn’t document anything properly, they misspelled our names in emails constantly sent incorrectly recorded numbers, refused to respond to emails because no news is good news then at the last second they had a ton of questions and documents that they missed or forgot about even though we had previously asked about them, they barely got our paperwork in time for closing and everyone we worked with either quit or got fired so we never got to have 1 reliable contact. Then the construction was just sub par, every time we drove by there was garbage from food all over the house along with we could look inside and see trails of ants going around to food left on the floor and on countertop for weeks at a time the trim doesn’t even come close to being flush with the floor anywhere they tried to caulk it but did a terrible job our wood floor is scratched the bathroom door was improperly framed in so it gets stuck the front door was improperly framed in so there is big air gaps none of the hinge mounted door stops were properly installed so I hade to finish setting all the hinges myself several walls are wavy or crooked and they mangled the trim in multiple locations, they left shims hanging out above the cabinets and our breaker box was labeled by someone who doesn’t know how to spell. [name removed] was great but the lender and construction was sub par with one week left before closing both the lender and contractor sent in a guy that quickly wrapped everything up was super nice and acted like a hero than told us that our review only reflected on them, to try to get us to give century complete a 10/10. I understand that I purchased the cheapest house in the entire state but when you spend 260k on something how hard would it be for people to have a little pride in their work. Don’t leave food garbage all over the house for weeks don’t leave old stale water in the bathtub so it stains it brown if you destroy a piece of trim replace it don’t fill it in with Sheetrock mud. Level you outlet and switch covers and don’t over torque the screws till they crack. Sometimes you can just tell when a worker does and doesn’t care.

1.8
Verified Homeowner
Darlington, SC, on Oct 29, 2024

Appreciated my sales agent [name removed] for walking us through the home from out of state without seeing she was the reason I purchase my home. Also finance person [name removed] was professional. Disliked to Law firm closing our loan kept us waiting all day and didn’t notify us to close in another state prior just gave us 24 hour notice. Also title was not correct my wife was left off and had to close or be homeless with no fixed or even a apology

4.5
Verified Homeowner
Darlington, NC, on Oct 27, 2024

My purchase experience was great. Communication was good in keeping me inform during the process.

5.0
Verified Homeowner
Florence, SC, on Oct 13, 2024

We liked the generous and kind spirit of our sales person, Ms. [name removed]. She always made herself available for questions and concerns. Our loan officer, [name removed] was very informative and helped answer any questions we had as well. The team made the loan approval process seem effortless by keeping us informed and explaining documents needed for submission.

5.0
Verified Homeowner
Darlington, SC, on Oct 11, 2024

I liked it because it was fast. I disliked the price of the house we liked went up.

4.1
Verified Homeowner
Darlington, NC, on Oct 06, 2024

I loved the entire process..

5.0
Verified Homeowner
Florence, SC, on Oct 05, 2024

[name removed] timeliness to my calls and emails, questions answered, ease of viewing the home, and staying on track of each process with the home.

5.0
Verified Homeowner
Darlington, NC, on Sep 27, 2024

IT WAS OK THERE WAS SOME DRAMA AT TIMES.

4.7
Verified Homeowner
Darlington, SC, on Sep 27, 2024

I was frustrated that the builder not turning in paperwork in a timely manner caused our closing to be delayed until the following week.

5.0
Verified Homeowner
Florence, SC, on Sep 14, 2024

No medicine cabinets, toilet paper holders or towel racks in the bathrooms.

4.1
Verified Homeowner
Darlington, SC, on Sep 09, 2024

I was hesitant to buy from a builder, my sister had a very bad experience in New Jersey. I' glad I went forward with this purchase, I love my new home!

5.0
Verified Homeowner
Florence, NC, on Sep 07, 2024

I liked the great communication and the awesome folks that helped me along with my relator.

5.0
Verified Homeowner
Darlington, SC, on Sep 07, 2024

It all went very smoothly

4.4
Verified Homeowner
Florence, NC, on Sep 07, 2024

What I loved about the my purchase experience was how fast the house got done for one and secondly how I was updated every step of the way as the house was building

5.0
Verified Homeowner
Florence, NC, on Aug 16, 2024

Loved it

4.9
Verified Homeowner
Florence, NC, on Aug 16, 2024

I liked meeting with the builder for the punch list walk through. It was very informative for taking care of the house

4.4
Verified Homeowner
Florence, NC, on Jul 08, 2024

The only thing that I disliked was the delay in receiving my keys ??.

4.7
Verified Homeowner
Florence, NC, on Jun 28, 2024

the entire process was online

4.5
Verified Homeowner
Florence, SC, on Jun 20, 2024

This part of the experience was actually smooth to me and I liked it. I thought it was going to be complicated, but it wasn’t.

4.6
Verified Homeowner