Homebuilder Ratings & Reviews

Century Complete

Gainesville

61 Homeowner Reviews
May 2023 - Nov 2024

Overall Satisfaction

4.5
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

Gainesville Communities Map

 

Community Satisfaction Ratings

  • Deer Lake Preserve

    4.1

    Gainesville - 3 Homeowner Reviews

  • Diamond Ridge

    4.5

    Gainesville - 6 Homeowner Reviews

  • Laurel Pointe

    4.8

    Gainesville - 2 Homeowner Reviews

  • Marion Oaks

    4.6

    Gainesville - 19 Homeowner Reviews

  • Ocklawaha SSL

    3.6

    Gainesville - 1 Homeowner Reviews

  • Reserve At Jewel Lake

    4.3

    Gainesville - 9 Homeowner Reviews

  • Silver Springs Shores

    4.6

    Gainesville - 21 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Gainesville
Purchase Experience Testimonials from Real Homebuyers

Ocala, FL, on Sep 27, 2024

There was one moment where there was a miscommunication between the team rather then us as the buyers which delayed us getting our keys after signing.

5.0
Verified Homeowner
Ocala, FL, on Aug 28, 2024

Liked everything

5.0
Verified Homeowner
Ocala, FL, on Aug 09, 2024

I loved the entire process. It was timely, the personnel were informative and stayed up to date with everything, and the home itself is amazing.. from build to living in, everything is great. Also, [name removed] is God sent. Highly recommend!!

5.0
Verified Homeowner
Ocala, FL, on Aug 06, 2024

The man from your department that worked with me through the process of purchasing this home was extremely helpful and had answers to ever question we had.

4.8
Verified Homeowner
Ocala, FL, on Aug 03, 2024

I loved every process of it

5.0
Verified Homeowner
Ocala, FL, on Jun 02, 2024

Well cared for in process Disappointed at closing but overall very happy with my home

4.8
Verified Homeowner
Ocala, FL, on May 18, 2024

[Translated from ES] All

4.9
Verified Homeowner
Ocala, FL, on May 11, 2024

Builder always available to answer my questions, any issue was handled in a timely manner. Very professional.

5.0
Verified Homeowner
Ocala, FL, on Apr 05, 2024

I liked that they provided everything we needed. I didn’t like that I couldn’t pick the colors of the house.

5.0
Verified Homeowner
Ocala, FL, on Mar 30, 2024

I liked how overall the process was pretty quick. It was a lot of document hunting but that is understandable.

4.5
Verified Homeowner
Ocala, FL, on Mar 27, 2024

Everything exceeded my expectations

5.0
Verified Homeowner
Ocala, FL, on Mar 09, 2024

[Translated from ES] The service of Supervisor [name removed] fixing the details we found on the walks..

4.8
Verified Homeowner
Ocala, FL, on Feb 20, 2024

Having the bank and the seller on the same page with paperwork

3.7
Verified Homeowner
Ocala, FL, on Feb 15, 2024

My only issue was with limited communication regarding closing specifics and the delay on day of closing.

4.9
Verified Homeowner
Ocala, FL, on Jan 21, 2024

Everyone made the process smooth and I’m thankful. What I dislike is that finding out that the property line was not excavated according to the property markers. I’m left with a tree to remove as well as unleveled area of the area I want to add a fence.

3.7
Verified Homeowner
Belleview, FL, on Dec 08, 2023

house still pending some minor corrections .

3.8
Verified Homeowner
Ocala, FL, on Nov 30, 2023

I didnt like the fact that everything felt very rushed from the moment you put the home on hold.

4.3
Verified Homeowner
Ocala, FL, on Nov 30, 2023

Sales agent was good with communication, home delivery was a few actions to be taken care of. Quality of Contruction was satisfactory. Substandard concrete work in the garage, no refrigerator, which was previously agreed to.

4.7
Verified Homeowner
Live OAK, FL, on Nov 19, 2023

We had a great experience touring Deer Lake Preserve with our realtor, [name removed]. [name removed]?, our Sales Consultant was great! And moving forward with our Loan Officer, [name removed] was amazing. Everyone with Century Complete worked hard to make our experience fantastic!

5.0
Verified Homeowner
Lake City, FL, on Oct 22, 2023

I would have liked to have been able to tour and measure for appliances, furniture etc sooner

4.0
Verified Homeowner