Homebuilder Ratings & Reviews

Century Complete

Florida West

169 Homeowner Reviews
May 2023 - Nov 2024

Century Complete

Overall Satisfaction

4.6
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Florida West Communities Map

 

Community Satisfaction Ratings

  • Citrus Springs

    4.7

    Florida West - 94 Homeowner Reviews

  • Inverness

    3.6

    Florida West - 1 Homeowner Reviews

  • Spring Hill Classic

    4.5

    Florida West - 67 Homeowner Reviews

  • Sugarmill Woods

    4.8

    Florida West - 7 Homeowner Reviews

Builder Profile

Century Complete logo

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Florida West
Purchase Experience Testimonials from Real Homebuyers

Inverness, FL, on Nov 23, 2024

I did not like the lack of communication during the process. I did not like being told the day before our original closing date that we no longer can purchase the home. Then having to find a different home to move into.

3.5
Verified Homeowner
Homosassa, FL, on Oct 21, 2024

The friendliness and helpfulness of everyone.

5.0
Verified Homeowner
Citrus Springs, FL, on Oct 11, 2024

I like the loan officer [name removed] was very knowledgeable and walk me through every step of the way what I didn’t like was the miscommunication when I came to closing due to the hurricane

4.8
Verified Homeowner
Citrus Springs, FL, on Oct 02, 2024

Doing everything electronically was supper easy and everyone was very helpful

5.0
Verified Homeowner
Citrus Springs, FL, on Sep 15, 2024

Inspire Home Loans was a nightmare to deal with, then we had plumbing issues that are still ongoing. We had appliances die already, and cabinets didn't have handles. Not one ceiling fan included, and no gutters. The people who are in charge of warranty are amazing and have helped us out a lot. They have gone out of their way to fix issues as they arise.

3.9
Verified Homeowner
Citrus Springs, FL, on Aug 09, 2024

Very smooth. It was unfortunate having to change from a $2,000 earnest to a $4,000 because of outside lender. But we made it work.

5.0
Verified Homeowner
Homosassa, FL, on Aug 02, 2024

Our experience with Parkway Title was terrible. Closing was the worst experience in this purchase.

4.4
Verified Homeowner
Weeki Wachee, FL, on Jul 15, 2024

IMPERFECTIONS 80% FIXED, BUT NOT100%. CLOSING DATES SHOULD BE FLEXIBLE IF NEEDED. ON A FIXED RATE VA LOAN, I SHOULD GET THE BEST RATE, NOT WHAT I SIGNED UP FOR ORIGINALLY (2% DIFF.) ANSWER ALL TECHNICAL QUESTIONS ABOUT THE PROPERTY SUCH AS THE SURVEY PROPERTY QUESTIONS, DEPTH OF THE WELL, WHERE LATTERAL LINES RUN EXACTLY, MAILBOXES IN MY FRONT YARD. ETC

3.6
Verified Homeowner
Citrus Springs, FL, on Jun 15, 2024

Important information wasn’t available until after closing like the fact that you have to pay Citrys County for maintenance of the sewage system

3.5
Verified Homeowner
Citrus Springs, FL, on Jun 11, 2024

The builder that did our walk through was huge help. It being our first home purchase we had lots of questions he answered every one & gave us great information. Every one we worked with was helpful and kind

5.0
Verified Homeowner
Spring Hill, FL, on May 31, 2024

The connection with loan officer was a bit broken. But anytime I went to [name removed] the sales consultant, she would have everything figured out for me and everyone contacted with answers very promtly. She has been the best one to work with. She really deserves and has earned her position with the company.

5.0
Verified Homeowner
Homosassa, FL, on May 27, 2024

[name removed] the main guy is was totally outstanding, more than helpful a delight to work with as were the office staff . All done via phone except [name removed] who of course was in person , a proper asset to your company

4.9
Verified Homeowner
Homosassa, FL, on May 24, 2024

Loved every bit of the process was told I only needed 95 to hold the home but that part should be more specific

5.0
Verified Homeowner
Citrus Springs, FL, on May 01, 2024

The beginning was a little confusing and frustrating with it being contracted with the builder directly. In the end we were very satisfied and they did everything they said.

4.8
Verified Homeowner
Weeki Wachee, FL, on Apr 28, 2024

I liked that everything was straight forward and streamlined.

5.0
Verified Homeowner
Citrus Springs, FL, on Apr 27, 2024

[name removed] from century was amazing, she was the most helpful person in the entire person other than my realtor. The quality of the house was lacking. The entire upstairs floor had to be replaced after we moved in due to broken floor boards. Every single tub had rust and even with [name removed]’s help the rust is still not fully out. The floors are very poor and cheap quality, so they will have to be upgraded very soon because they just look bad all around. The counters not being sealed and me as a homeowner having to do it is cheap as hell. Also the cleaning company did a half assed job. I had to immediately go buy cleaning supplies and heavy duty equipment to go around and vacuum, carpet clean, window wash, clean the floors, etc.

4.4
Verified Homeowner
Spring Hill, FL, on Apr 13, 2024

You guys should use a different title company

4.7
Verified Homeowner
Citrus Springs, FL, on Apr 05, 2024

Everyone that worked with Century was on top of everything and quick email responses.

5.0
Verified Homeowner
Citrus Springs, FL, on Mar 19, 2024

[name removed] our contractor was/is amazing - Wonderful communication and honestly saved the experience with Century homes.

5.0
Verified Homeowner
Citrus Springs, FL, on Mar 04, 2024

My experience was smooth. Between [name removed], [name removed], my realtor and lender, I felt completely in the know and comfortable with each step of the purchase.

5.0
Verified Homeowner