Top Homebuilder Ratings & Reviews

Classic Homes

Greenways Midtown (cos-GWM)

12 Homeowner Reviews Completed Jul 2024 - Nov 2024

Classic Homes

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Home Personalization Experience

4.6

Construction Experience

4.6

Customer Care Experience

4.7

Home Readiness

4.5

Installation & Workmanship

4.5

Community Profile

Classic Homes logo
Classic Homes is a locally owned Colorado Springs builder and the only builder to have received the Better Business Bureau’s “Excellence in Customer Service” award on three separate occasions and is also the only builder to be designated as Colorado Springs Best Homebuilder by The Gazette for twelve years running, and the Colorado Springs Business Journal for eleven years running — a true testament to the care and commitment Classic Homes shows our home buyers before, during, and after they’ve become members of our communities.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, CO, on Jul 21, 2024

They lack of care with Classic to build a home with the level of expectations that should come with the name Classic...your craftsmanship, is sloppy abd unjustified

2.3
Verified Homeowner
Colorado Springs, on Oct 28, 2024

First and foremost, our purchase experience was exceptional. Everyone we worked with at the sales office was polite and professional. Cara Thurman was particularly great to work with, and we recommend her highly. Two issues that have occurred since we moved in have been disappointing and somewhat alarming. The first relates to the carpeting. We understand that the carpet is "builder grade," but it was poorly installed. There are sharp areas on the carpet where my family has had cuts on their feet. The carpet is coming up on the edges and fraying. We had a warranty person out recently who mentioned that the problem was because we moved furniture on the carpet. That, however, is incorrect, as we voiced concerns before we moved in. The quality of the carpet, particularly the installation, is not commensurate with the quality of the rest of the home. The other concern was brought to Jim Boulton, Classic VP/Project Manager, in August concerning a theft at 6134 Eagle Creek that ultimately resulted in several arrests. We phoned police along with neighbors during the robbery, and they eventually came to the scene long after the incident had occurred. I mentioned to Jim that we were literally "sitting ducks" and that the thieves ignored the large and numerous signs about "trespassing not allowed" and "site under surveillance." I suggested that an actual security presence would make residents less fearful of burglars and having our places broken into in the future as the open construction homes attract thieves. He commented that it was too expensive for Classic to incur that cost. Overall that was a very disappointing answer and one that I believe should be reconsidered. Sincerely, Rich LaMarre

3.8
Verified Homeowner
Colorado Springs, CO, on Jul 12, 2024

All was seemless

5.0
Verified Homeowner
Colorado Springs, CO, on Jul 06, 2024

Everything's been incredibly smooth - from shopping to move in, we've been impressed with Classics level of professionalism and follow through. We're new to the area and our first relocation in 30 years, and couldn't be happier with our selection.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, CO, on Jul 21, 2024

They lack of care with Classic to build a home with the level of expectations that should come with the name Classic...your craftsmanship, is sloppy abd unjustified

2.3
Verified Homeowner
Colorado Springs, CO, on Jul 12, 2024

All was seemless

5.0
Verified Homeowner
Colorado Springs, CO, on Jul 06, 2024

Everything's been incredibly smooth - from shopping to move in, we've been impressed with Classics level of professionalism and follow through. We're new to the area and our first relocation in 30 years, and couldn't be happier with our selection.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on Oct 28, 2024

First and foremost, our purchase experience was exceptional. Everyone we worked with at the sales office was polite and professional. Cara Thurman was particularly great to work with, and we recommend her highly. Two issues that have occurred since we moved in have been disappointing and somewhat alarming. The first relates to the carpeting. We understand that the carpet is "builder grade," but it was poorly installed. There are sharp areas on the carpet where my family has had cuts on their feet. The carpet is coming up on the edges and fraying. We had a warranty person out recently who mentioned that the problem was because we moved furniture on the carpet. That, however, is incorrect, as we voiced concerns before we moved in. The quality of the carpet, particularly the installation, is not commensurate with the quality of the rest of the home. The other concern was brought to Jim Boulton, Classic VP/Project Manager, in August concerning a theft at 6134 Eagle Creek that ultimately resulted in several arrests. We phoned police along with neighbors during the robbery, and they eventually came to the scene long after the incident had occurred. I mentioned to Jim that we were literally "sitting ducks" and that the thieves ignored the large and numerous signs about "trespassing not allowed" and "site under surveillance." I suggested that an actual security presence would make residents less fearful of burglars and having our places broken into in the future as the open construction homes attract thieves. He commented that it was too expensive for Classic to incur that cost. Overall that was a very disappointing answer and one that I believe should be reconsidered. Sincerely, Rich LaMarre

3.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet