Homebuilder Ratings & Reviews

Armadillo Homes Reviews

286 Homeowner Reviews Completed May 2023 - Nov 2024

Overall Satisfaction

4.4
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Laredo, TX, on Nov 18, 2024

Warranty service is good, so far customer service is great.

4.8
Verified Homeowner
Laredo, TX, on Nov 11, 2024

Rapid response when needed.

5.0
Verified Homeowner
Laredo, TX, on Nov 05, 2024

They promised me 2 things a garage opener and water sprinkler and they haven’t done it

3.9
Verified Homeowner
Laredo, TX, on Oct 20, 2024

There are several issues like plastic a vent cover that fell down, a light fixture that had fell, issues with leaks from the roof. They had been reported but took time to get fixed. There is no reason to have these issues surface and not have them fixed. They need to focus on responding accordingly to the warranty service issues.

4.3
Verified Homeowner
Laredo, TX, on Oct 20, 2024

I have been struggling a lot to get warranty claims processed. The last ones took almost 3 weeks. And when they come to repair, they don't let you know they're coming and they expect someone to always be home, which isn't the case. That's why they have to call ahead.

3.7
Verified Homeowner
Laredo, TX, on Oct 14, 2024

i liked that everyone was so helpful and always answered our questions.

5.0
Verified Homeowner
Laredo, TX, on Oct 13, 2024

I made a claim and its been a week and no one has answered back

0.5
Verified Homeowner
Laredo, TX, on Oct 07, 2024

Loved the customer service by the sales agent Mr Diaz. Loved how easy the sales agent and contractor made the experience and how thorough they were. Only dislike is the quality of the tile they used.

4.7
Verified Homeowner
Laredo, Tx, on Sep 15, 2024

So far so good I love my home

5.0
Verified Homeowner
Laredo, TX, on Aug 25, 2024

[Translated from ES] The entire process and the help I had to make my purchase of my first home

5.0
Verified Homeowner
Laredo, TX, on Aug 21, 2024

[Translated from ES] The ease of the purchasing process, with the help of the lenders the process was much easier.

4.9
Verified Homeowner
Laredo, TX, on Aug 17, 2024

Besides calling the builder about water on my floor and they dismissed it as if it was nothing. No one came to look at it or nothing. I reached out about the floor near my loft having lumps and still I have yet to hear from anyone.

0.9
Verified Homeowner
Laredo, TX, on Aug 13, 2024

Had to do multiple walk thru to get things fixed before closing

4.7
Verified Homeowner
Laredo, TX, on Aug 05, 2024

From contract through move it, I liked how personnel worked around my work schedule to come out and meet us when it was time for any walk through.

4.7
Verified Homeowner
Laredo, TX, on Aug 01, 2024

[Translated from ES] Very bad, I have already sent a request for repairs that my house requires 3 times more than 1 month ago and it is a date that has not been received

0.5
Verified Homeowner
Laredo, TX, on Jul 14, 2024

I liked everything about my experience!!

5.0
Verified Homeowner
Laredo, TX, on Jul 11, 2024

Electric company was pretty fast to respond.

4.3
Verified Homeowner
Laredo, TX, on Jul 07, 2024

I am very satisfied with the customer service I’ve received. Anytime I have an issue. I do the maintenance request and Armadillo Homes send a representative ASAP and he takes care of everything.

5.0
Verified Homeowner
Laredo, Tx, on Jul 01, 2024

I love the home , only dislike is the insulation because you can hear all the noise from water pipes when u are bathing and the noise from outside.

4.5
Verified Homeowner
Laredo, TX, on Jul 01, 2024

First of all closed on May 31. They made me stay on a date that I was going on vacation supposedly due to closing . The vacation was paid in full airfare and everything was lost due to them tell me I was closing that week. We didn't close till 30 day later. Then I told them I wanted to cancel the whole process and they told me stay and I'll make it you to you adding a new fridge and till now we never received it and no one reply when I text them.

2.0
Verified Homeowner

Builder Profile

Armadillo Homes logo

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.