Top Homebuilder Ratings & Reviews

Olson Homes

Vista Walk - La Habra

25 Homeowner Reviews Completed Aug 2024 - Nov 2024

Olson Homes

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.9

Home Personalization Experience

4.5

Construction Experience

4.8

Customer Care Experience

5.0

Home Readiness

4.8

Installation & Workmanship

4.6

Community Profile

Olson Homes logo
#1 Builder for Best Overall Customer Experience
2017-2018 & 2020!

Each Olson community starts with a simple question. How can we give homeowners the best quality of life possible? The answer starts with where we build. Committed to seeing the potential of the urban landscape, we re-entitle, rezone, and develop underutilized parcels, building energy-efficient homes that are close to jobs, key transportation links, and numerous recreational and entertainment options. Since most of our communities are in mature neighborhoods, they require minimal infrastructure, helping to keep construction costs low, taxes reasonable, and home prices attainable. Each Olson community name includes the word “walk” because our vision is for homeowners to be able to exit their front door and walk to shopping, restaurants, cafes, and schools, engaging with their neighbors and becoming part of the fabric of their cities.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Purchase Experience Testimonials from Real Homebuyers

La Habra, CA, on Oct 22, 2024

We like how everyone is really helpful and accommodating and takes care of our concerns as soon as possible.

5.0
Verified Homeowner
La Habra, CA, on Oct 21, 2024

It was such an easy and smooth process. Everyone involved was so helpful with explaining the entire process and making sure we got the home we wanted.

5.0
Verified Homeowner
La Habra, CA, on Oct 14, 2024

My experience with the whole purchasing process was excellent. All staff involved were absolutely delightful, helpful and caring. Usa bank [name removed] is a blessing. The [name removed] walk office staff were do nice! [name removed], [name removed], and [name removed] My all time favorite!! Is a beautiful soul. Something about her just make you feel at ease. And the only reason why I did not give a 10 was to the builders.. when I finally moved in my room have a hump across the floor hidden under the carpet. Not a great feeling to step on every day

4.9
Verified Homeowner
La Habra, CA, on Oct 08, 2024

All associates are all nice and respectful.

4.7
Verified Homeowner
La Habra, CA, on Sep 19, 2024

From the beginning of the contract process to our move-in day, the entire [name removed] team was incredibly welcoming and helpful. [name removed] was always eager to assist with any questions we had. As first-time homebuyers, she gave us confidence that we made the right choice in partnering with [name removed]. [name removed] was equally outstanding. During the initial walk-through, a few minor issues arose, but he addressed them immediately and with great care. It’s clear that customer satisfaction is the top priority for the [name removed] team, and their dedication made the entire experience seamless and stress-free. [name removed] always made me feel like he was there to help and never made me feel hesitant or discouraged to ask any questions.

4.9
Verified Homeowner
La Habra, CA, on Sep 15, 2024

Everything was smooth. When we had an issue within the house, it was promptly fixed.

4.8
Verified Homeowner
La Habra, CA, on Sep 13, 2024

Sales team are very warm and friendly. Always kept in touch and timely in response.

4.7
Verified Homeowner
La Habra, CA, on Aug 31, 2024

I appreciated the weekly communications and newsletters on the progress and happenings of the community. Our experience from beginning to move in day has been smooth, thanks to [name removed], Jan and [name removed]! We also really appreciate [name removed] for checking in and continuing to take care of us and our home since day 1. Everyone has been a joy to work with and it made us proud to own an [name removed] home as our first home.

4.6
Verified Homeowner
La Habra, CA, on Aug 19, 2024

I loved the hospitality from the first interaction with [name removed] to final walkthrough with [name removed]. I had a great experience with everyone working at the site.

5.0
Verified Homeowner
La Habra, CA, on Aug 12, 2024

Very detail oriented agents and also after care is very thorough.

5.0
Verified Homeowner
La Habra, CA, on Aug 12, 2024

Sales Officer and Customer Care representative are very nice and kind. They always answer my questions even if it was weekend.

4.4
Verified Homeowner
La Habra, CA, on Aug 12, 2024

Disliked quality of the home.

4.5
Verified Homeowner
La Habra, CA, on Aug 12, 2024

I loved working with [name removed]. She was so approachable and helped us with our first home purchase. In addition [name removed] has been amazing in checking in with us and following up on any issues we may have had. The only negative experience we had was at the design studio where we felt rushed into making decisions. Overall was a great experience and highly recommend [name removed]!

4.1
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

La Habra, CA, on Oct 22, 2024

We like how everyone is really helpful and accommodating and takes care of our concerns as soon as possible.

5.0
Verified Homeowner
La Habra, CA, on Oct 21, 2024

It was such an easy and smooth process. Everyone involved was so helpful with explaining the entire process and making sure we got the home we wanted.

5.0
Verified Homeowner
La Habra, CA, on Oct 14, 2024

My experience with the whole purchasing process was excellent. All staff involved were absolutely delightful, helpful and caring. Usa bank [name removed] is a blessing. The [name removed] walk office staff were do nice! [name removed], [name removed], and [name removed] My all time favorite!! Is a beautiful soul. Something about her just make you feel at ease. And the only reason why I did not give a 10 was to the builders.. when I finally moved in my room have a hump across the floor hidden under the carpet. Not a great feeling to step on every day

4.9
Verified Homeowner
La Habra, CA, on Oct 08, 2024

All associates are all nice and respectful.

4.7
Verified Homeowner
La Habra, CA, on Sep 19, 2024

From the beginning of the contract process to our move-in day, the entire [name removed] team was incredibly welcoming and helpful. [name removed] was always eager to assist with any questions we had. As first-time homebuyers, she gave us confidence that we made the right choice in partnering with [name removed]. [name removed] was equally outstanding. During the initial walk-through, a few minor issues arose, but he addressed them immediately and with great care. It’s clear that customer satisfaction is the top priority for the [name removed] team, and their dedication made the entire experience seamless and stress-free. [name removed] always made me feel like he was there to help and never made me feel hesitant or discouraged to ask any questions.

4.9
Verified Homeowner
La Habra, CA, on Sep 15, 2024

Everything was smooth. When we had an issue within the house, it was promptly fixed.

4.8
Verified Homeowner
La Habra, CA, on Sep 13, 2024

Sales team are very warm and friendly. Always kept in touch and timely in response.

4.7
Verified Homeowner
La Habra, CA, on Aug 31, 2024

I appreciated the weekly communications and newsletters on the progress and happenings of the community. Our experience from beginning to move in day has been smooth, thanks to [name removed], Jan and [name removed]! We also really appreciate [name removed] for checking in and continuing to take care of us and our home since day 1. Everyone has been a joy to work with and it made us proud to own an [name removed] home as our first home.

4.6
Verified Homeowner
La Habra, CA, on Aug 19, 2024

I loved the hospitality from the first interaction with [name removed] to final walkthrough with [name removed]. I had a great experience with everyone working at the site.

5.0
Verified Homeowner
La Habra, CA, on Aug 12, 2024

Very detail oriented agents and also after care is very thorough.

5.0
Verified Homeowner
La Habra, CA, on Aug 12, 2024

Sales Officer and Customer Care representative are very nice and kind. They always answer my questions even if it was weekend.

4.4
Verified Homeowner
La Habra, CA, on Aug 12, 2024

Disliked quality of the home.

4.5
Verified Homeowner
La Habra, CA, on Aug 12, 2024

I loved working with [name removed]. She was so approachable and helped us with our first home purchase. In addition [name removed] has been amazing in checking in with us and following up on any issues we may have had. The only negative experience we had was at the design studio where we felt rushed into making decisions. Overall was a great experience and highly recommend [name removed]!

4.1
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet