Top Homebuilder Ratings & Reviews

Olson Homes

Monarch Walk - Buena Park

23 Homeowner Reviews Completed May 2024 - Nov 2024

Olson Homes

Overall Satisfaction

4.7
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Home Personalization Experience

4.7

Construction Experience

4.8

Customer Care Experience

4.8

Home Readiness

4.8

Installation & Workmanship

4.6

Community Profile

Olson Homes logo
#1 Builder for Best Overall Customer Experience
2017-2018 & 2020!

Each Olson community starts with a simple question. How can we give homeowners the best quality of life possible? The answer starts with where we build. Committed to seeing the potential of the urban landscape, we re-entitle, rezone, and develop underutilized parcels, building energy-efficient homes that are close to jobs, key transportation links, and numerous recreational and entertainment options. Since most of our communities are in mature neighborhoods, they require minimal infrastructure, helping to keep construction costs low, taxes reasonable, and home prices attainable. Each Olson community name includes the word “walk” because our vision is for homeowners to be able to exit their front door and walk to shopping, restaurants, cafes, and schools, engaging with their neighbors and becoming part of the fabric of their cities.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Purchase Experience Testimonials from Real Homebuyers

Buena Park, CA, on Jun 25, 2024

No issues with Olson about my purchase experience, and no issue from First Title America at all.

5.0
Verified Homeowner
Buena Park, on Nov 15, 2024

I have loved everything regarding the service especially the warranty check in with [name removed] who has been very helpful and thorough. He has helped us connect with the right teams to get service and help.

5.0
Verified Homeowner
Buena Park, CA, on Jun 01, 2024

New home

4.4
Verified Homeowner
Buena Park, on Oct 23, 2024

[name removed] was thorough and prompt. Glad i got new rep because old rep was rude

5.0
Verified Homeowner
Buena Park, CA, on May 29, 2024

I will say Sorin has been absolutely amazing. He's consistently gone above and beyond to ensure that everything in my home has been great. When issues arose he quickly addressed them and communicated clearly. Sorin has been flexible - he did a new home orientation at 7am because I needed to head out of town. He's also offered to meet contractors for me if my schedule was tight. He's also warm and friendly, and is amazing at explaining things that are foreign to me (anything related to construction) in a simple way. Can't say enough good about Sorin if I'm being honest! Couldn't ask for more.

4.6
Verified Homeowner
Buena Park, on Oct 10, 2024

Very thorough and kind customer care so far....

5.0
Verified Homeowner
Buena Park, CA, on May 27, 2024

The process was smooth

4.7
Verified Homeowner
Buena Park, CA, on May 20, 2024

Purchase experience was smooth with no major hiccups. Sorin Mickalski has been amazing to work with so far. He is responsive, dedicated and always has the answers and I couldn't be more happier.

5.0
Verified Homeowner
Buena Park, CA, on May 20, 2024

Like- Customer service/After Service. [name removed] is very knowledgeable and committed to the service request. Dislike-I can hear noises from the neighbor, and the trash bill is charged separately, not as I was told.

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Buena Park, CA, on Jun 25, 2024

No issues with Olson about my purchase experience, and no issue from First Title America at all.

5.0
Verified Homeowner
Buena Park, CA, on Jun 01, 2024

New home

4.4
Verified Homeowner
Buena Park, CA, on May 29, 2024

I will say Sorin has been absolutely amazing. He's consistently gone above and beyond to ensure that everything in my home has been great. When issues arose he quickly addressed them and communicated clearly. Sorin has been flexible - he did a new home orientation at 7am because I needed to head out of town. He's also offered to meet contractors for me if my schedule was tight. He's also warm and friendly, and is amazing at explaining things that are foreign to me (anything related to construction) in a simple way. Can't say enough good about Sorin if I'm being honest! Couldn't ask for more.

4.6
Verified Homeowner
Buena Park, CA, on May 27, 2024

The process was smooth

4.7
Verified Homeowner
Buena Park, CA, on May 20, 2024

Purchase experience was smooth with no major hiccups. Sorin Mickalski has been amazing to work with so far. He is responsive, dedicated and always has the answers and I couldn't be more happier.

5.0
Verified Homeowner
Buena Park, CA, on May 20, 2024

Like- Customer service/After Service. [name removed] is very knowledgeable and committed to the service request. Dislike-I can hear noises from the neighbor, and the trash bill is charged separately, not as I was told.

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Buena Park, on Nov 15, 2024

I have loved everything regarding the service especially the warranty check in with [name removed] who has been very helpful and thorough. He has helped us connect with the right teams to get service and help.

5.0
Verified Homeowner
Buena Park, on Oct 23, 2024

[name removed] was thorough and prompt. Glad i got new rep because old rep was rude

5.0
Verified Homeowner
Buena Park, on Oct 10, 2024

Very thorough and kind customer care so far....

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet