Top Homebuilder Ratings & Reviews

Olson Homes

HB Walk - Huntington Beach

40 Homeowner Reviews Completed Feb 2024 - Nov 2024

Olson Homes

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.9

Home Personalization Experience

4.8

Construction Experience

4.7

Customer Care Experience

4.7

Home Readiness

4.7

Installation & Workmanship

4.6

Community Profile

Olson Homes logo
#1 Builder for Best Overall Customer Experience
2017-2018 & 2020!

Each Olson community starts with a simple question. How can we give homeowners the best quality of life possible? The answer starts with where we build. Committed to seeing the potential of the urban landscape, we re-entitle, rezone, and develop underutilized parcels, building energy-efficient homes that are close to jobs, key transportation links, and numerous recreational and entertainment options. Since most of our communities are in mature neighborhoods, they require minimal infrastructure, helping to keep construction costs low, taxes reasonable, and home prices attainable. Each Olson community name includes the word “walk” because our vision is for homeowners to be able to exit their front door and walk to shopping, restaurants, cafes, and schools, engaging with their neighbors and becoming part of the fabric of their cities.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Purchase Experience Testimonials from Real Homebuyers

Huntington Beach, on Aug 28, 2024

Overall [name removed] has been excellent, patient, and knowledgeable throughout the process allowing us to feel comfortable to reach out with questions and clarifications about the home. All requests thus far have been answered quickly with professional work completed by your sub-contractors. Only Excel has been somewhat disappointing from a communication stand point with their product thus far meeting expectations.

4.9
Verified Homeowner
Huntington Beach, CA, on Nov 16, 2024

My purchase experience has been smoother than expected. I love that I didn't have to work with my own realtor. [name removed] was a pleasure to work with.

4.9
Verified Homeowner
Huntington Beach, on Nov 18, 2024

[name removed] Representatives are extremely helpful before and after purchasing the house.

4.9
Verified Homeowner
Huntington Beach, on Aug 23, 2024

When we have had an issue with something, it has been dealt with quickly

5.0
Verified Homeowner
Huntington Beach, CA, on Nov 11, 2024

The team was very kind and helpful in answering all my questions

4.9
Verified Homeowner
Huntington Beach, CA, on Aug 13, 2024

I loved that even though we had a couple setbacks, [name removed] really stood by my family and I to make sure we felt taken care of. It was such a good experience.

5.0
Verified Homeowner
Huntington Beach, on Aug 14, 2024

As an owner, I certainly love having this warranty because it makes me feel like I'm in safe hands.

4.8
Verified Homeowner
Huntington Beach, on Jul 11, 2024

Being able to do repairs is nice.

4.4
Verified Homeowner
Huntington Beach, CA, on Aug 05, 2024

Everything went smoothly from start to finish...thank you [name removed], [name removed], [name removed], [name removed]. The Options selection and [name removed] process was very efficient.

5.0
Verified Homeowner
Huntington Beach, on Jun 27, 2024

It’s been great! My garage door stopped working properly, and it was fixed in a very timely fashion! [name removed] has been great!

5.0
Verified Homeowner
Huntington Beach, CA, on Jul 19, 2024

I like all the building updates

4.5
Verified Homeowner
Huntington Beach, on Jun 22, 2024

The HOS [name removed] [name removed] is top notch. He is knowledgeable and is committed to his homeowners. He always goes the extra mile for me! Excellent service.

5.0
Verified Homeowner
Huntington Beach, CA, on Jul 15, 2024

Everyone that I have worked with has been professional and always willing to help or assist us! Great customer service!

4.9
Verified Homeowner
Huntington Beach, CA, on Apr 17, 2024

We were always in the loop of progress with the build out. The sales office staff and [name removed] from US [name removed] were all amazing and always responded to our questions or concerns

5.0
Verified Homeowner
Huntington Beach, CA, on Apr 08, 2024

Overall experience was positive, efficient, and well communicated. [name removed] and [name removed] were excellent through the home buying process along with the preferred lender [name removed] from US [name removed] all provided the patience and expertise required for us to be comfortable with each step. Post purchase [name removed] has been beyond patient, understanding, and a great teacher for a new home buyer. We believe the customer service and continued hard work from the [name removed] team allows us to have peace of mind and feel confident in the quality of work. [name removed] continues to provide us the support as we work through minor quality concerns. We thank the entire [name removed] team and look forward to completing the final checks over the coming months at the 10 month check.

4.7
Verified Homeowner
Huntington Beach, CA, on Mar 19, 2024

We encountered some problems with payment initially but the team assisted in many ways to ensure a smooth process

5.0
Verified Homeowner
Huntington Beach, CA, on Mar 19, 2024

Everything felt very seamless even when we were encountering some payment issues. The team remained supportive and professional

5.0
Verified Homeowner
Huntington Beach, CA, on Feb 15, 2024

The help and assistance I got throughout the entire process was absolutely fantastic. Every person who I've worked with every step of the way has been so helpful and welcoming from the very beginning: [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed]! You guys are the best!

5.0
Verified Homeowner
Huntington Beach, CA, on Feb 05, 2024

It has been an honor and a pleasure to be able to purchase a beautiful home so close to the beach in OC / HB that I was able to customize and decorate.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Huntington Beach, CA, on Nov 16, 2024

My purchase experience has been smoother than expected. I love that I didn't have to work with my own realtor. [name removed] was a pleasure to work with.

4.9
Verified Homeowner
Huntington Beach, CA, on Nov 11, 2024

The team was very kind and helpful in answering all my questions

4.9
Verified Homeowner
Huntington Beach, CA, on Aug 13, 2024

I loved that even though we had a couple setbacks, [name removed] really stood by my family and I to make sure we felt taken care of. It was such a good experience.

5.0
Verified Homeowner
Huntington Beach, CA, on Aug 05, 2024

Everything went smoothly from start to finish...thank you [name removed], [name removed], [name removed], [name removed]. The Options selection and [name removed] process was very efficient.

5.0
Verified Homeowner
Huntington Beach, CA, on Jul 19, 2024

I like all the building updates

4.5
Verified Homeowner
Huntington Beach, CA, on Jul 15, 2024

Everyone that I have worked with has been professional and always willing to help or assist us! Great customer service!

4.9
Verified Homeowner
Huntington Beach, CA, on Apr 17, 2024

We were always in the loop of progress with the build out. The sales office staff and [name removed] from US [name removed] were all amazing and always responded to our questions or concerns

5.0
Verified Homeowner
Huntington Beach, CA, on Apr 08, 2024

Overall experience was positive, efficient, and well communicated. [name removed] and [name removed] were excellent through the home buying process along with the preferred lender [name removed] from US [name removed] all provided the patience and expertise required for us to be comfortable with each step. Post purchase [name removed] has been beyond patient, understanding, and a great teacher for a new home buyer. We believe the customer service and continued hard work from the [name removed] team allows us to have peace of mind and feel confident in the quality of work. [name removed] continues to provide us the support as we work through minor quality concerns. We thank the entire [name removed] team and look forward to completing the final checks over the coming months at the 10 month check.

4.7
Verified Homeowner
Huntington Beach, CA, on Mar 19, 2024

We encountered some problems with payment initially but the team assisted in many ways to ensure a smooth process

5.0
Verified Homeowner
Huntington Beach, CA, on Mar 19, 2024

Everything felt very seamless even when we were encountering some payment issues. The team remained supportive and professional

5.0
Verified Homeowner
Huntington Beach, CA, on Feb 15, 2024

The help and assistance I got throughout the entire process was absolutely fantastic. Every person who I've worked with every step of the way has been so helpful and welcoming from the very beginning: [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed]! You guys are the best!

5.0
Verified Homeowner
Huntington Beach, CA, on Feb 05, 2024

It has been an honor and a pleasure to be able to purchase a beautiful home so close to the beach in OC / HB that I was able to customize and decorate.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Huntington Beach, on Aug 28, 2024

Overall [name removed] has been excellent, patient, and knowledgeable throughout the process allowing us to feel comfortable to reach out with questions and clarifications about the home. All requests thus far have been answered quickly with professional work completed by your sub-contractors. Only Excel has been somewhat disappointing from a communication stand point with their product thus far meeting expectations.

4.9
Verified Homeowner
Huntington Beach, on Aug 23, 2024

When we have had an issue with something, it has been dealt with quickly

5.0
Verified Homeowner
Huntington Beach, on Aug 14, 2024

As an owner, I certainly love having this warranty because it makes me feel like I'm in safe hands.

4.8
Verified Homeowner
Huntington Beach, on Jul 11, 2024

Being able to do repairs is nice.

4.4
Verified Homeowner
Huntington Beach, on Jun 27, 2024

It’s been great! My garage door stopped working properly, and it was fixed in a very timely fashion! [name removed] has been great!

5.0
Verified Homeowner
Huntington Beach, on Jun 22, 2024

The HOS [name removed] [name removed] is top notch. He is knowledgeable and is committed to his homeowners. He always goes the extra mile for me! Excellent service.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Huntington Beach, on Nov 18, 2024

[name removed] Representatives are extremely helpful before and after purchasing the house.

4.9
Verified Homeowner