Top Homebuilder Ratings & Reviews

Southgate Homes

Austin Waters Ph II

1 Homeowner Reviews Completed Jan 2020 - Feb 2025

Overall Satisfaction

2.8
Customers' overall satisfaction
0.5
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

0.0

Community Profile

Award-winning Southgate Homes is recognized as one of the top luxury production home builders in the Dallas-Fort Worth metroplex. Our proven formula of setting high standards for each of the five key home building elements – desirable communities , unsurpassed architecture and design, desirable floor plans, stylish home features, and quality construction – has made us a premier DFW luxury home builder.

Driving Directions
Request More Info

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Carrollton, TX, on Dec 18, 2018

Our builder [removed] has been great with us thru every step. He’s very personable and makes sure everything is in order. Follows up thoroughly.

5.0
Verified Homeowner
Carrollton, on Aug 19, 2019

[removed] much at all to be honest. The only positive experience is that the president of the company will interact with you, but the fact that it has to escalate to that points out several broken processes along the way.

1.9
Verified Homeowner
Carrollton, on Jan 30, 2020

[name removed] much at all, horrible experience with a this price point.

3.4
Verified Homeowner
Carrollton, TX, on Oct 19, 2018

[removed] is a wonderful builder who seeks high quality in his homes. We are very pleased.

5.0
Verified Homeowner
Carrollton, on Jan 22, 2019

Warranty people were quick with repairs and did a great job.

5.0
Verified Homeowner
Carrollton, on Oct 09, 2019

the buying process and even after closing was a good experience. We started having a ton of issues after closing with the new home that dragged forever to get fixed was bad.

3.9
Verified Homeowner
Carrollton, TX, on Sep 17, 2018

The open and easy communication with [removed] staff ensures everything was ready when we motion.

4.5
Verified Homeowner
Carrollton, on Jan 18, 2019

[removed] has been exceptionally responsive in dealing with any issues we have found. Very pleased!

5.0
Verified Homeowner
Carrollton, on Sep 10, 2019

The quality of the home - albeit priced at a premium.

4.0
Verified Homeowner
Carrollton, on Mar 29, 2018

The superintendent was on top of everything. [removed] said that quality was to be stressed, and it was.

5.0
Verified Homeowner
Carrollton, on Aug 29, 2018

[removed] has been a fair and honest job superintendent. I’ve built 4 homes in the last 42 years. By far, [removed] has been the best.

4.2
Verified Homeowner
Carrollton, on Jul 04, 2018

beautiful design - love the look of the entire neighborhood

3.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Carrollton, TX, on Dec 18, 2018

Our builder [removed] has been great with us thru every step. He’s very personable and makes sure everything is in order. Follows up thoroughly.

5.0
Verified Homeowner
Carrollton, TX, on Oct 19, 2018

[removed] is a wonderful builder who seeks high quality in his homes. We are very pleased.

5.0
Verified Homeowner
Carrollton, TX, on Sep 17, 2018

The open and easy communication with [removed] staff ensures everything was ready when we motion.

4.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Carrollton, on Aug 19, 2019

[removed] much at all to be honest. The only positive experience is that the president of the company will interact with you, but the fact that it has to escalate to that points out several broken processes along the way.

1.9
Verified Homeowner
Carrollton, on Jan 22, 2019

Warranty people were quick with repairs and did a great job.

5.0
Verified Homeowner
Carrollton, on Jan 18, 2019

[removed] has been exceptionally responsive in dealing with any issues we have found. Very pleased!

5.0
Verified Homeowner
Carrollton, on Mar 29, 2018

The superintendent was on top of everything. [removed] said that quality was to be stressed, and it was.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Carrollton, on Jan 30, 2020

[name removed] much at all, horrible experience with a this price point.

3.4
Verified Homeowner
Carrollton, on Oct 09, 2019

the buying process and even after closing was a good experience. We started having a ton of issues after closing with the new home that dragged forever to get fixed was bad.

3.9
Verified Homeowner
Carrollton, on Sep 10, 2019

The quality of the home - albeit priced at a premium.

4.0
Verified Homeowner
Carrollton, on Aug 29, 2018

[removed] has been a fair and honest job superintendent. I’ve built 4 homes in the last 42 years. By far, [removed] has been the best.

4.2
Verified Homeowner
Carrollton, on Jul 04, 2018

beautiful design - love the look of the entire neighborhood

3.7
Verified Homeowner