Overall Satisfaction
Community Profile
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Situated at the center of the greatest La Habra has to offer; Portola
Walk boasts in-town living in North Orange County. Close to the East San
Gabriel Valley and just moments away from Beach Boulevard, you’ll be
living with the best of both worlds: close proximity to work and school,
plus local access to neighborhood shops, restaurants and entertainment
venues. Best of all—each of Portola Walk’s 50 townhomes feature energy
efficient designs created with quality craftsmanship that’s been
perfected with over 25 years of homebuilding experience.
Driving Directions
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Purchase Experience Testimonials from Real Homebuyers
La Habra, on Jun 15, 2020
Customer care has been great and I haven’t had any issues that include warranty service.
La Habra, on Dec 01, 2020
The customer service is bars above everyone. They did a great job!
La Habra, on Jun 13, 2020
[name removed] is very helpful and he makes me feel like there is someone to take care of my housing related problems.
La Habra, on Nov 12, 2020
The customer service and follow up even after moving in.
La Habra, on Jun 13, 2020
The ease of getting ahold of [name removed] and the rapid response time when something has gone wrong.
La Habra, CA, on Dec 16, 2019
Best salesperson ever!! The [name removed] company has strong customer service with follow up from the contract through move in. Even after, [name removed] is looking out after each homeowners. I think they were the best sales team and supporters from The Olson Company at Portolawalk! Strongly recommend!!
La Habra, on Oct 25, 2020
I like how they work and the staffs were very friendly!
La Habra, CA, on Dec 14, 2019
Sales was great. [name removed] was great. Overall a great experience.
La Habra, on Jun 05, 2020
[name removed] always comes and check with the condition of the house which other builder doesn’t do that. Great service!
La Habra, on Sep 30, 2020
The follow up was rushed and never followed through completely.
La Habra, on Sep 19, 2020
Hope [name removed]'s company can use better quality construction material and other elements for the interior and exterior build.
La Habra, CA, on Nov 27, 2019
Post move in service and communication with [name removed]. Stand up guy who's looking to ensure honest level of workmanship from all the contractors so the home owner (me) is satisfied.
La Habra, on May 19, 2020
Any time I have had any questions or concerns, [name removed] has always addressed it and I appreciate that. Thanks [name removed]!
La Habra, on Sep 12, 2020
Timeliness in responding/correcting an issues we had!
La Habra, CA, on Oct 10, 2019
[removed] and [removed] were very kind and very helpful.
La Habra, on May 19, 2020
[name removed] is the best customer service representative for us. He went way beyond normal customer service and provide us with continuous excellent service to our home.
La Habra, on Sep 09, 2020
Like: Friendly staff, and willingness to help Dislike: Who can dislike The Olson Company?
La Habra, CA, on Sep 19, 2019
Everyone that we have worked with has been incredibly friendly, warm & so helpful!
La Habra, on Jul 09, 2020
We love our home and their customer service is wonderful!
La Habra, on Mar 03, 2020
The constant follow up by the Homeowner Satisfaction [name removed] to make sure all things in the home are working well and that all aspects of the home meet my satisfaction.
La Habra, on Apr 21, 2020
People! All the [name removed] people are super friendly and easy to work with.
La Habra, CA, on Sep 16, 2019
The office staff, construction managers, construction workers, and everyone I worked with through [removed] was extremely kind and helpful! They continue to check in on me after being moved in for over a month.
La Habra, on Dec 18, 2019
Both [name removed] and [name removed] are doing an amazing job during presales, sales and post sales process. [name removed] is a good resource during the walkthroughs and always trying to help where he can. [name removed] is amazing!
La Habra, CA, on Sep 09, 2019
[removed], [removed], [removed], [removed] all made my experience wonderful
La Habra, on Feb 26, 2020
[name removed] has been wonderful! As first time home owners, it's really helpful having his support and being able to reach out to him with any concerns.
La Habra, CA, on May 16, 2019
Both sales rep [removed] and customer service rep [removed] have been very engaging, caring and above very genuine with their approach. #1 in service
La Habra, on Feb 02, 2020
[name removed] helped out all the things what I needed!!
La Habra, CA, on May 07, 2019
[removed], Homeowner Satisfaction [removed] is very proactive and tries to always make sure we are satisfied with the home and is very attentive of our needs.
La Habra, on Sep 27, 2019
They are very consistent and keep up with everything.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
La Habra, CA, on Dec 16, 2019
Best salesperson ever!! The [name removed] company has strong customer service with follow up from the contract through move in. Even after, [name removed] is looking out after each homeowners. I think they were the best sales team and supporters from The Olson Company at Portolawalk! Strongly recommend!!
La Habra, CA, on Dec 14, 2019
Sales was great. [name removed] was great. Overall a great experience.
La Habra, CA, on Nov 27, 2019
Post move in service and communication with [name removed]. Stand up guy who's looking to ensure honest level of workmanship from all the contractors so the home owner (me) is satisfied.
La Habra, CA, on Oct 10, 2019
[removed] and [removed] were very kind and very helpful.
La Habra, CA, on Sep 19, 2019
Everyone that we have worked with has been incredibly friendly, warm & so helpful!
La Habra, CA, on Sep 16, 2019
The office staff, construction managers, construction workers, and everyone I worked with through [removed] was extremely kind and helpful! They continue to check in on me after being moved in for over a month.
La Habra, CA, on Sep 09, 2019
[removed], [removed], [removed], [removed] all made my experience wonderful
La Habra, CA, on May 16, 2019
Both sales rep [removed] and customer service rep [removed] have been very engaging, caring and above very genuine with their approach. #1 in service
La Habra, CA, on May 07, 2019
[removed], Homeowner Satisfaction [removed] is very proactive and tries to always make sure we are satisfied with the home and is very attentive of our needs.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
La Habra, on Jun 15, 2020
Customer care has been great and I haven’t had any issues that include warranty service.
La Habra, on Jun 13, 2020
[name removed] is very helpful and he makes me feel like there is someone to take care of my housing related problems.
La Habra, on Jun 13, 2020
The ease of getting ahold of [name removed] and the rapid response time when something has gone wrong.
La Habra, on Jun 05, 2020
[name removed] always comes and check with the condition of the house which other builder doesn’t do that. Great service!
La Habra, on May 19, 2020
Any time I have had any questions or concerns, [name removed] has always addressed it and I appreciate that. Thanks [name removed]!
La Habra, on May 19, 2020
[name removed] is the best customer service representative for us. He went way beyond normal customer service and provide us with continuous excellent service to our home.
La Habra, on Apr 21, 2020
People! All the [name removed] people are super friendly and easy to work with.
La Habra, on Feb 26, 2020
[name removed] has been wonderful! As first time home owners, it's really helpful having his support and being able to reach out to him with any concerns.
La Habra, on Feb 02, 2020
[name removed] helped out all the things what I needed!!
La Habra, on Sep 27, 2019
They are very consistent and keep up with everything.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
La Habra, on Dec 01, 2020
The customer service is bars above everyone. They did a great job!
La Habra, on Nov 12, 2020
The customer service and follow up even after moving in.
La Habra, on Oct 25, 2020
I like how they work and the staffs were very friendly!
La Habra, on Sep 30, 2020
The follow up was rushed and never followed through completely.
La Habra, on Sep 19, 2020
Hope [name removed]'s company can use better quality construction material and other elements for the interior and exterior build.
La Habra, on Sep 12, 2020
Timeliness in responding/correcting an issues we had!
La Habra, on Sep 09, 2020
Like: Friendly staff, and willingness to help Dislike: Who can dislike The Olson Company?
La Habra, on Jul 09, 2020
We love our home and their customer service is wonderful!
La Habra, on Mar 03, 2020
The constant follow up by the Homeowner Satisfaction [name removed] to make sure all things in the home are working well and that all aspects of the home meet my satisfaction.