Overall Satisfaction
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Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Eustis, on Oct 14, 2024
After 2 storms I’ve had a bit of water come into my home and it’s concerning but otherwise I’ve enjoyed my new home.
Eustis, on Oct 17, 2024
We have been in our home for 7 months now. We have "tried" to work with [name removed] on an AC issue and a microwave vent issue, all he does is direct us to the supplier, in this case Del-Air and GE. [name removed] does not listen and has not followed through on ANY of the issues we have, we would rather not work with him. Our AC still requires a "high pressure switch" and our vent still does not work ....... SEVEN MONTHS LATER!!!!!!
Eustis, Fl , on Jan 11, 2025
The communication with the builder. [name removed] was, and has been fantastic and has resolved, or is working towards, resolving all of our issues. I would recommend [name removed] just for his sake.
Eustis, on Aug 26, 2024
Working with Our superintendent ([name removed]) and warranty manager ([name removed]) has made the process enjoyable.
Eustis, Fl , on Jan 08, 2025
I just purchased a home that does not have towel racks or toilet paper holders in either of the bathrooms. This is a basic item for a brand-new home. It is frustrating working with your company.
Eustis, on Aug 01, 2024
They used the cheapest materials possible, did not use the correct size air conditioner for the square footage, their subcontractors should not be allowed to build houses and repeated warranty claims have not resolved the issues
Eustis, FL, on Dec 13, 2024
Like - onsite project manager - [name removed]. Control and quality of construction seems great. Efficiency of communication with [name removed]. Products picked in selection showroom where 95% what was expected and produced. [name removed] is the reason the builder receives a top score. He made it all happen. Reasonable - The showroom experience was slightly limited and took a while for someone to 'attend' to my needs. The sales process was highly abbreviated, which was not appreciated. The salesperson's attention span was limited and really not available for much concern after the contract was signed. Discontent with 3 things: the upgraded toilet, the backsplash was not completed on adjacent wall as show and sold in the showroom. The 'build' process was completed too soon. I was targeted for December and it was finished in September. Caused some unplanned and scramble circumstances on my end. Unhappy: The closing process was a cluster. I believe the agents at the title company were seasoned but the title review missed a 'release' element, that my attorney discovered. Took a great deal of effort and added cost on my end to get everyone to cooperate. It still had to be corrected after closing.
Eustis, on May 31, 2024
We liked that they worked with us to implement some handicapped features to the floorplan for our family. We did not like the clean up finish work was not fully completed prior to move in. We also have seen some minor negligence in finish work such as calking under window sills.
Eustis, FL, on Nov 27, 2024
[Translated from ES] The quality of the construction, the delivery time, the attention from Eng. [name removed], the finishes of the house.
Eustis, on Mar 12, 2024
Poor quality of work. I have multiple issues that need to be fixed under warranty, however multiple calls to warranty department have gone unanswered with no call back and the email address and website we were given at close are no longer in service.
Eustis, on May 03, 2024
I'm just in shock on how there is no attention to detail. The main goal for everyone at [name removed] Homes is just finish the house as quickly as possible and close the deal. Then this details start coming out once you move in, and then you have to email waranty and just wait for the proper person to come and fix whatever it is that needs to be fixed.
Eustis, on Mar 09, 2024
Like the seller [name removed], hate the quality and workmanship
Eustis, on Apr 04, 2024
For the most part when we've needed to hear from someone, they have gotten back to us in a timely manner.
Eustis, on Mar 22, 2024
Every time I need something for my home, [name removed] and [name removed] help me right away or send the contractors to fix the issue. This has been such a smooth and wonderful experience in my first home!
Eustis, on Sep 08, 2023
walked the property when closing with [name removed] (Job superintendent) and he poorly did our walk thru and never came back to resolved the pending issues. The mailbox for the property were not available until 3 to 4 months after moving in. The HOA was not ever notice, nor did they know about the subdivision. I had to wait several months to be able to have installed my fencing for approval.
Eustis, on Feb 02, 2024
We have had multiple issues that have not progressed towards resolution of any kind. Once moved in we have found multiple instances of poor workmanship and complete lack of quality control
Eustis, on Jan 02, 2024
Have only attempted to use the customer care once for sprinkler timer and was told it wasn’t covered. So far not pleased with warranty service/customer care.
Eustis, on Dec 29, 2023
The communication and follow up from [name removed] and [name removed]
Eustis, on Aug 09, 2023
The entire process with [name removed] was absolutely amazing!
Eustis, on Feb 23, 2023
We did not receive a warranty service presentation and/or walkthrough so whom do we contact?; two of four bathroom faucets have broken handles (poor design chosen or very cheap fixtures used); one of the master bathroom doors appears to have been damaged and poorly repaired with drywall patch and the master bathroom shower controller door is not properly mounted to the closet wall; the doorway thresholds were not cleaned but left with paint and other material on them and likewise throughout the house on the floor tiles there are several smudges and spots; on the converse, there are several places where paint has not been applied to parts of walls or ceilings as well as a couple spots on the exterior stucco; also the paver driveway is very narrow.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Eustis, Fl , on Jan 11, 2025
The communication with the builder. [name removed] was, and has been fantastic and has resolved, or is working towards, resolving all of our issues. I would recommend [name removed] just for his sake.
Eustis, Fl , on Jan 08, 2025
I just purchased a home that does not have towel racks or toilet paper holders in either of the bathrooms. This is a basic item for a brand-new home. It is frustrating working with your company.
Eustis, FL, on Dec 13, 2024
Like - onsite project manager - [name removed]. Control and quality of construction seems great. Efficiency of communication with [name removed]. Products picked in selection showroom where 95% what was expected and produced. [name removed] is the reason the builder receives a top score. He made it all happen. Reasonable - The showroom experience was slightly limited and took a while for someone to 'attend' to my needs. The sales process was highly abbreviated, which was not appreciated. The salesperson's attention span was limited and really not available for much concern after the contract was signed. Discontent with 3 things: the upgraded toilet, the backsplash was not completed on adjacent wall as show and sold in the showroom. The 'build' process was completed too soon. I was targeted for December and it was finished in September. Caused some unplanned and scramble circumstances on my end. Unhappy: The closing process was a cluster. I believe the agents at the title company were seasoned but the title review missed a 'release' element, that my attorney discovered. Took a great deal of effort and added cost on my end to get everyone to cooperate. It still had to be corrected after closing.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Eustis, on Oct 17, 2024
We have been in our home for 7 months now. We have "tried" to work with [name removed] on an AC issue and a microwave vent issue, all he does is direct us to the supplier, in this case Del-Air and GE. [name removed] does not listen and has not followed through on ANY of the issues we have, we would rather not work with him. Our AC still requires a "high pressure switch" and our vent still does not work ....... SEVEN MONTHS LATER!!!!!!
Eustis, on May 03, 2024
I'm just in shock on how there is no attention to detail. The main goal for everyone at [name removed] Homes is just finish the house as quickly as possible and close the deal. Then this details start coming out once you move in, and then you have to email waranty and just wait for the proper person to come and fix whatever it is that needs to be fixed.
Eustis, on Apr 04, 2024
For the most part when we've needed to hear from someone, they have gotten back to us in a timely manner.
Eustis, on Mar 22, 2024
Every time I need something for my home, [name removed] and [name removed] help me right away or send the contractors to fix the issue. This has been such a smooth and wonderful experience in my first home!
Eustis, on Feb 02, 2024
We have had multiple issues that have not progressed towards resolution of any kind. Once moved in we have found multiple instances of poor workmanship and complete lack of quality control
Eustis, on Jan 02, 2024
Have only attempted to use the customer care once for sprinkler timer and was told it wasn’t covered. So far not pleased with warranty service/customer care.
Eustis, on Dec 29, 2023
The communication and follow up from [name removed] and [name removed]
Eustis, on Aug 09, 2023
The entire process with [name removed] was absolutely amazing!
Eustis, on Feb 23, 2023
We did not receive a warranty service presentation and/or walkthrough so whom do we contact?; two of four bathroom faucets have broken handles (poor design chosen or very cheap fixtures used); one of the master bathroom doors appears to have been damaged and poorly repaired with drywall patch and the master bathroom shower controller door is not properly mounted to the closet wall; the doorway thresholds were not cleaned but left with paint and other material on them and likewise throughout the house on the floor tiles there are several smudges and spots; on the converse, there are several places where paint has not been applied to parts of walls or ceilings as well as a couple spots on the exterior stucco; also the paver driveway is very narrow.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Eustis, on Oct 14, 2024
After 2 storms I’ve had a bit of water come into my home and it’s concerning but otherwise I’ve enjoyed my new home.
Eustis, on Aug 26, 2024
Working with Our superintendent ([name removed]) and warranty manager ([name removed]) has made the process enjoyable.
Eustis, on Aug 01, 2024
They used the cheapest materials possible, did not use the correct size air conditioner for the square footage, their subcontractors should not be allowed to build houses and repeated warranty claims have not resolved the issues
Eustis, on May 31, 2024
We liked that they worked with us to implement some handicapped features to the floorplan for our family. We did not like the clean up finish work was not fully completed prior to move in. We also have seen some minor negligence in finish work such as calking under window sills.
Eustis, on Mar 12, 2024
Poor quality of work. I have multiple issues that need to be fixed under warranty, however multiple calls to warranty department have gone unanswered with no call back and the email address and website we were given at close are no longer in service.
Eustis, on Mar 09, 2024
Like the seller [name removed], hate the quality and workmanship
Eustis, on Sep 08, 2023
walked the property when closing with [name removed] (Job superintendent) and he poorly did our walk thru and never came back to resolved the pending issues. The mailbox for the property were not available until 3 to 4 months after moving in. The HOA was not ever notice, nor did they know about the subdivision. I had to wait several months to be able to have installed my fencing for approval.