Top Homebuilder Ratings & Reviews

Landsea Homes

Hammock Reserve

94 Homeowner Reviews Completed Sep 2023 - Feb 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.7

Purchase Experience

4.7

Home Personalization Experience

4.8

Construction Experience

4.8

Customer Care Experience

4.8

Home Readiness

4.7

Installation & Workmanship

4.7

Community Profile

Driven by a pioneering commitment to sustainability, Landsea Homes designs and builds master planned communities and homes throughout the nation that reflect modern living—inspired spaces and features, built in vibrant, prime locations where they connect seamlessly with their surroundings.

Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Haines City, on Nov 27, 2024

Working with both [name removed] and [name removed] have been very attentive and communication has been immediate

5.0
Verified Homeowner
Haines City, on Jan 06, 2025

The quality of my bath and kitchen Cabinets. And the paint. Is terrible

3.9
Verified Homeowner
Haines City, Fl , on Jan 06, 2025

[Translated from ES] Efficiency

5.0
Verified Homeowner
Haines City, on Oct 17, 2024

Excellent staff, very supportive, professional, friendly and reliable.

5.0
Verified Homeowner
Haines City, FL, on Oct 22, 2024

[Translated from ES] Nothing is unpleasant that deceives you. And lies to you

2.7
Verified Homeowner
Haines City, on Dec 31, 2024

have cracked tiles in my house on floor, called cedrick mcneal at XXX-XXX-XXXX got e mail reply to confirm and nothing else happened. did this early november.

3.4
Verified Homeowner
Haines City, on Sep 12, 2024

[Translated from ES] The person who provided my warranty, [name removed], I think his name is, is excellent, responsible, and responds quickly.

5.0
Verified Homeowner
Haines City, FL, on Oct 17, 2024

Nothing to complain about. All went well and the closing was straightforward. I work as a Real Estate Appraiser and can honestly say that the quality and workmanship of my home is one of the best I've seen amongst many new construction developments. Kudos to the Construction Manager Jerry for his professionalism and knowledge. We are very pleased.

5.0
Verified Homeowner
Haines City, on Dec 21, 2024

They are some manufactures displays not good at alla

3.2
Verified Homeowner
Haines City, on Jul 16, 2024

builder gets right back to me when i have a question, great!!!

5.0
Verified Homeowner
Haines City, on Aug 30, 2024

[Translated from ES] Everything very well done and good service

4.8
Verified Homeowner
Haines City, FL, on Oct 17, 2024

[Translated from ES] Absolutely everything, especially the help they offer for closing the home.

5.0
Verified Homeowner
Haines City, on May 11, 2024

I like from [name removed] Homes the good costumer services team that this builder have they resolve any problem that the buyer have with the house and try to make you happy and satisfied i recommended100%.

5.0
Verified Homeowner
Haines City, on Jul 09, 2024

Respond quickly

4.8
Verified Homeowner
Haines City, FL, on Oct 17, 2024

Financing process was all consuming

4.4
Verified Homeowner
Haines City, on Apr 29, 2024

They are great. U call and they respond right away.

4.9
Verified Homeowner
Haines City, on Jun 23, 2024

I like it very much,when i had a problem the came to fix it right the way.very please

4.7
Verified Homeowner
Haines City, FL, on Oct 17, 2024

I loved all the finishes of the house, it is perfect without any detail, 100% recommended. I have already recommended the construction company to friends and family. Have a nice day, thank you very much for everything. Richard Fernandez

5.0
Verified Homeowner
Haines City, on Apr 22, 2024

I really enjoyed the process of seeing all the phases to the build from flat ground to home completely build. Being able to walk though 3 diffrent process during the build, your able to see everything.

4.7
Verified Homeowner
Haines City, on Jun 21, 2024

The [name removed]. Communication with them is very bad confusing and useless never answer the phone

5.0
Verified Homeowner
Haines City, on Mar 18, 2024

Any concerns and/or repairs have been promptly tended to.

5.0
Verified Homeowner
Haines City, on Mar 26, 2024

The home is build with great quality. Everything seems to be working great. Any questions I've had have been answered quickly by [name removed] employees. All of my warranty fixes went smoothly.

5.0
Verified Homeowner
Haines City, on Nov 08, 2023

The team is really great at response and getting the right people to fix the concern. Dislike would potentallt be on the contractor not really on the landsea reps part

4.9
Verified Homeowner
Haines City, on Mar 24, 2024

Whenever I call with an issue they always respond quickly and solve the problem.

4.8
Verified Homeowner
Haines City, on Oct 25, 2023

[Translated from ES] Whenever I need to speak with someone from customer service, they are always willing to help me with my need or warranty problem.

5.0
Verified Homeowner
Haines City, on Mar 15, 2024

We liked interacting with people from [name removed]. My home sales person, [name removed] was so kind and walking through us for small details. [name removed], project manager was so attentive and detailed. [name removed], the Warranty manager was so efficient and responsible what we asked for. Nice team work.

4.0
Verified Homeowner
Haines City, on Oct 22, 2023

[Translated from ES] They do not attend to the problems adequately, they bring in people who do not solve things and I called the tap company myself and in 2 days they solved everything. They do not give me the reports of the warranty work because [name removed] says that it is not his job to give me a report, I myself have had to call the companies to have reports of the work they have resolved. The last time I spoke with [name removed] (October 12) he told me that he was going to send someone to repair something on the roof and no one has come

0.5
Verified Homeowner
Haines City, on Oct 02, 2023

I like that they have taken care of all the issues that have come up, but it often takes a while to get things taken care of, and also occasionally takes multiple requests before things are taken care of

4.4
Verified Homeowner
Haines City, on Sep 12, 2023

[name removed] has be phenomenal. Answer my questions quickly and schedule my appointment fast. Very polite and friendly. He is very helpful. Thanks [name removed]

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Haines City, Fl , on Jan 06, 2025

[Translated from ES] Efficiency

5.0
Verified Homeowner
Haines City, FL, on Oct 22, 2024

[Translated from ES] Nothing is unpleasant that deceives you. And lies to you

2.7
Verified Homeowner
Haines City, FL, on Oct 17, 2024

Nothing to complain about. All went well and the closing was straightforward. I work as a Real Estate Appraiser and can honestly say that the quality and workmanship of my home is one of the best I've seen amongst many new construction developments. Kudos to the Construction Manager Jerry for his professionalism and knowledge. We are very pleased.

5.0
Verified Homeowner
Haines City, FL, on Oct 17, 2024

[Translated from ES] Absolutely everything, especially the help they offer for closing the home.

5.0
Verified Homeowner
Haines City, FL, on Oct 17, 2024

Financing process was all consuming

4.4
Verified Homeowner
Haines City, FL, on Oct 17, 2024

I loved all the finishes of the house, it is perfect without any detail, 100% recommended. I have already recommended the construction company to friends and family. Have a nice day, thank you very much for everything. Richard Fernandez

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Haines City, on Nov 27, 2024

Working with both [name removed] and [name removed] have been very attentive and communication has been immediate

5.0
Verified Homeowner
Haines City, on Oct 17, 2024

Excellent staff, very supportive, professional, friendly and reliable.

5.0
Verified Homeowner
Haines City, on Sep 12, 2024

[Translated from ES] The person who provided my warranty, [name removed], I think his name is, is excellent, responsible, and responds quickly.

5.0
Verified Homeowner
Haines City, on Jul 16, 2024

builder gets right back to me when i have a question, great!!!

5.0
Verified Homeowner
Haines City, on Jul 09, 2024

Respond quickly

4.8
Verified Homeowner
Haines City, on Jun 23, 2024

I like it very much,when i had a problem the came to fix it right the way.very please

4.7
Verified Homeowner
Haines City, on Jun 21, 2024

The [name removed]. Communication with them is very bad confusing and useless never answer the phone

5.0
Verified Homeowner
Haines City, on Mar 18, 2024

Any concerns and/or repairs have been promptly tended to.

5.0
Verified Homeowner
Haines City, on Nov 08, 2023

The team is really great at response and getting the right people to fix the concern. Dislike would potentallt be on the contractor not really on the landsea reps part

4.9
Verified Homeowner
Haines City, on Oct 25, 2023

[Translated from ES] Whenever I need to speak with someone from customer service, they are always willing to help me with my need or warranty problem.

5.0
Verified Homeowner
Haines City, on Oct 22, 2023

[Translated from ES] They do not attend to the problems adequately, they bring in people who do not solve things and I called the tap company myself and in 2 days they solved everything. They do not give me the reports of the warranty work because [name removed] says that it is not his job to give me a report, I myself have had to call the companies to have reports of the work they have resolved. The last time I spoke with [name removed] (October 12) he told me that he was going to send someone to repair something on the roof and no one has come

0.5
Verified Homeowner
Haines City, on Oct 02, 2023

I like that they have taken care of all the issues that have come up, but it often takes a while to get things taken care of, and also occasionally takes multiple requests before things are taken care of

4.4
Verified Homeowner
Haines City, on Sep 12, 2023

[name removed] has be phenomenal. Answer my questions quickly and schedule my appointment fast. Very polite and friendly. He is very helpful. Thanks [name removed]

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Haines City, on Jan 06, 2025

The quality of my bath and kitchen Cabinets. And the paint. Is terrible

3.9
Verified Homeowner
Haines City, on Dec 31, 2024

have cracked tiles in my house on floor, called cedrick mcneal at XXX-XXX-XXXX got e mail reply to confirm and nothing else happened. did this early november.

3.4
Verified Homeowner
Haines City, on Dec 21, 2024

They are some manufactures displays not good at alla

3.2
Verified Homeowner
Haines City, on Aug 30, 2024

[Translated from ES] Everything very well done and good service

4.8
Verified Homeowner
Haines City, on May 11, 2024

I like from [name removed] Homes the good costumer services team that this builder have they resolve any problem that the buyer have with the house and try to make you happy and satisfied i recommended100%.

5.0
Verified Homeowner
Haines City, on Apr 29, 2024

They are great. U call and they respond right away.

4.9
Verified Homeowner
Haines City, on Apr 22, 2024

I really enjoyed the process of seeing all the phases to the build from flat ground to home completely build. Being able to walk though 3 diffrent process during the build, your able to see everything.

4.7
Verified Homeowner
Haines City, on Mar 26, 2024

The home is build with great quality. Everything seems to be working great. Any questions I've had have been answered quickly by [name removed] employees. All of my warranty fixes went smoothly.

5.0
Verified Homeowner
Haines City, on Mar 24, 2024

Whenever I call with an issue they always respond quickly and solve the problem.

4.8
Verified Homeowner
Haines City, on Mar 15, 2024

We liked interacting with people from [name removed]. My home sales person, [name removed] was so kind and walking through us for small details. [name removed], project manager was so attentive and detailed. [name removed], the Warranty manager was so efficient and responsible what we asked for. Nice team work.

4.0
Verified Homeowner