Overall Satisfaction
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Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Kissimmee, on Jan 24, 2025
Poor quality in some materials. You haven't fixed the defects reported in my one year warranty
Kissimmee, Fl , on Feb 05, 2025
Fue muy traumático el proceso y demasiado tardío
Kissimmee, on Jan 19, 2025
Like very muck the size of the rooms and overall home design
Kissimmee, Fl , on Jan 27, 2025
I must say that the experience was not pleasant at all, and I did not feel comfortable with the people I worked with. They definitely made the entire process much more difficult for me and my family, due to the lack of communication, making promises and providing dates when nothing was yet concrete, and having us do things that were not actually necessary. I would not recommend these individuals to others, as I do not want anyone else to go through what we went through. The only positive aspects I can highlight are the treatment and attention I received from my realtor ([name removed]) and the person who showed me the house ([name removed]). As for the rest, I have nothing positive to say.
Kissimmee, Fl , on Jan 15, 2025
[Translated from ES] The attention that they gave me at all times for my questions
Kissimmee, on Apr 29, 2024
[Translated from ES] [name removed] always answers our emails and calls to find out what our concerns are and visits us to confirm the details. As a review, I would like to let you know that our problems lie with the plumbing in the main bathroom area with the hot and cold water.
Kissimmee, on Apr 18, 2024
[Translated from ES] The situations that appeared little by little at home were undoubtedly repaired by the team in charge. I am very satisfied with [name removed]'s attention, his patience and customer service is admirable.
Kissimmee, on Jul 09, 2024
Outstanding service from [name removed] from Warranty Service. He is very reliable and easy to reach, always ready to assist. I would rate him a 10 in customer service! Issues that I have been experiencing and has not been solved: - Fence along the backyard of the townhouses. There is a section missing which deteriorates the privacy that was sold to us. Reason for fence missing a section was due to someone miscalculating the installation. Until today, I did not receive an update regarding when fence will be completed to obtain the privacy from the street. - front yard landscape: there is a section that is not leveled and creating a puddle of water when it rains or after the sprinkle system ends watering the front yard. - Sprinkle system was not properly installed. Some of the heads are in an angle and not vertical, they need adjustment and anyone entering the house gets wet. Already spoke to [name removed] about these two issues and nothing has been done. Seems this person takes this issue personal when it’s an issue about Your company which needs to be resolved to ensure new buyer is well treated and pleased with the new house. Until today. I did not receive any update nor response from Mr. [name removed] in regards to when these issues will be solved.
Kissimmee, on Apr 01, 2024
[Translated from ES] Details to improve but there there
Kissimmee, on Feb 16, 2024
[name removed] has been really great to work with. He has done his best to address all of my issues.
Kissimmee, on Dec 21, 2023
6 months living in this house I experienced more issues than what I experienced in a home I purchased with KB homes. Bad quality, ship paint. After the final walk person in charge never answer my calls I was in a process of buying another home with [name removed] and thanks God that didn’t happen and I received my deposit back
Kissimmee, on Nov 07, 2023
[Translated from ES] On the customer service side, it is timely and immediate.
Kissimmee, on Sep 26, 2023
[Translated from ES] The warranty service has been terrible since the details were notified before we moved into the house in March and to this day we continue to wait and follow up every week. We lost days of work because they told us they were coming and they never arrived, on several occasions, among other things.
Kissimmee, on Feb 06, 2024
[Translated from ES] The communication, treatment and response time has been excellent
Kissimmee, on Sep 26, 2023
[Translated from ES] Nothing the warranty has not been fulfilled
Kissimmee, on Feb 04, 2024
I like that everything is new but the window screens have a gap on the sides and the insects get in through them. The first floor ceiling looks uneven, somewhat bulky in some spots and the garage floor has cracks not covered by warranty because they are not a quarter wide.
Kissimmee, on Sep 05, 2023
We had to contact corporate office on multiple occasions to get resolution to items that they knew needed attention prior to closing. Adam and Jorge Rodriguez were both missing in action with complete silence when we were needing the last items to be resolved. This is the first home that we've lived in where there are not enough electric outlets throughout the house. It's a very big deception to have a builder skimp out on such a basic necessity.... very disappointing.
Kissimmee, on Jan 16, 2024
[Translated from ES] Nothing, everything of the worst quality, the guarantee does not respond
Kissimmee, on Jan 07, 2024
i didn't like the delay since i sign the contract of the house to the date of close.
Kissimmee, on Jul 29, 2023
The drainage system in the backyard was fixed. Thank you.
Kissimmee, on Jul 05, 2023
I moved there 6 months ago and so far the problems I identified during the inspection have not been fully resolved.
Kissimmee, on Jun 23, 2023
Repairs and completion items are still not completed after 6 months of us inhabiting the home and multiple communications. Specifically we are still missing window screens, broken window not replaced, and squeaky floors. Multiple other items were not completed when we moved in and required multiple and continuous calls and in-person visits to resolve over several months. And as noted, still not complete.
Kissimmee, on Dec 27, 2022
[Translated from ES] Since they delivered my house I had a broken window, missing 2 screens and q screem off the rail. They offered me to repair this in October that the broken window glass would arrive and they still have not repaired any of this.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Kissimmee, Fl , on Feb 05, 2025
Fue muy traumático el proceso y demasiado tardío
Kissimmee, Fl , on Jan 27, 2025
I must say that the experience was not pleasant at all, and I did not feel comfortable with the people I worked with. They definitely made the entire process much more difficult for me and my family, due to the lack of communication, making promises and providing dates when nothing was yet concrete, and having us do things that were not actually necessary. I would not recommend these individuals to others, as I do not want anyone else to go through what we went through. The only positive aspects I can highlight are the treatment and attention I received from my realtor ([name removed]) and the person who showed me the house ([name removed]). As for the rest, I have nothing positive to say.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Kissimmee, on Jul 09, 2024
Outstanding service from [name removed] from Warranty Service. He is very reliable and easy to reach, always ready to assist. I would rate him a 10 in customer service! Issues that I have been experiencing and has not been solved: - Fence along the backyard of the townhouses. There is a section missing which deteriorates the privacy that was sold to us. Reason for fence missing a section was due to someone miscalculating the installation. Until today, I did not receive an update regarding when fence will be completed to obtain the privacy from the street. - front yard landscape: there is a section that is not leveled and creating a puddle of water when it rains or after the sprinkle system ends watering the front yard. - Sprinkle system was not properly installed. Some of the heads are in an angle and not vertical, they need adjustment and anyone entering the house gets wet. Already spoke to [name removed] about these two issues and nothing has been done. Seems this person takes this issue personal when it’s an issue about Your company which needs to be resolved to ensure new buyer is well treated and pleased with the new house. Until today. I did not receive any update nor response from Mr. [name removed] in regards to when these issues will be solved.
Kissimmee, on Feb 16, 2024
[name removed] has been really great to work with. He has done his best to address all of my issues.
Kissimmee, on Dec 21, 2023
6 months living in this house I experienced more issues than what I experienced in a home I purchased with KB homes. Bad quality, ship paint. After the final walk person in charge never answer my calls I was in a process of buying another home with [name removed] and thanks God that didn’t happen and I received my deposit back
Kissimmee, on Nov 07, 2023
[Translated from ES] On the customer service side, it is timely and immediate.
Kissimmee, on Sep 26, 2023
[Translated from ES] The warranty service has been terrible since the details were notified before we moved into the house in March and to this day we continue to wait and follow up every week. We lost days of work because they told us they were coming and they never arrived, on several occasions, among other things.
Kissimmee, on Sep 26, 2023
[Translated from ES] Nothing the warranty has not been fulfilled
Kissimmee, on Sep 05, 2023
We had to contact corporate office on multiple occasions to get resolution to items that they knew needed attention prior to closing. Adam and Jorge Rodriguez were both missing in action with complete silence when we were needing the last items to be resolved. This is the first home that we've lived in where there are not enough electric outlets throughout the house. It's a very big deception to have a builder skimp out on such a basic necessity.... very disappointing.
Kissimmee, on Jul 29, 2023
The drainage system in the backyard was fixed. Thank you.
Kissimmee, on Jul 05, 2023
I moved there 6 months ago and so far the problems I identified during the inspection have not been fully resolved.
Kissimmee, on Jun 23, 2023
Repairs and completion items are still not completed after 6 months of us inhabiting the home and multiple communications. Specifically we are still missing window screens, broken window not replaced, and squeaky floors. Multiple other items were not completed when we moved in and required multiple and continuous calls and in-person visits to resolve over several months. And as noted, still not complete.
Kissimmee, on Dec 27, 2022
[Translated from ES] Since they delivered my house I had a broken window, missing 2 screens and q screem off the rail. They offered me to repair this in October that the broken window glass would arrive and they still have not repaired any of this.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Kissimmee, on Jan 24, 2025
Poor quality in some materials. You haven't fixed the defects reported in my one year warranty
Kissimmee, on Jan 19, 2025
Like very muck the size of the rooms and overall home design
Kissimmee, on Apr 29, 2024
[Translated from ES] [name removed] always answers our emails and calls to find out what our concerns are and visits us to confirm the details. As a review, I would like to let you know that our problems lie with the plumbing in the main bathroom area with the hot and cold water.
Kissimmee, on Apr 18, 2024
[Translated from ES] The situations that appeared little by little at home were undoubtedly repaired by the team in charge. I am very satisfied with [name removed]'s attention, his patience and customer service is admirable.
Kissimmee, on Apr 01, 2024
[Translated from ES] Details to improve but there there
Kissimmee, on Feb 06, 2024
[Translated from ES] The communication, treatment and response time has been excellent
Kissimmee, on Feb 04, 2024
I like that everything is new but the window screens have a gap on the sides and the insects get in through them. The first floor ceiling looks uneven, somewhat bulky in some spots and the garage floor has cracks not covered by warranty because they are not a quarter wide.
Kissimmee, on Jan 16, 2024
[Translated from ES] Nothing, everything of the worst quality, the guarantee does not respond