Overall Satisfaction
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Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Palm Bay, on Feb 13, 2025
My house was not built with a window in my Master Bathroom even though I signed it on the Blueprint before construction. Unacceptable!!!!!! The Warranty [name removed] [name removed] and [name removed] is great! :)
Palm Bay, on Dec 30, 2024
Issues in home still not resolved. Emails and calls avoided. Very disappointed
Palm Bay, on Oct 07, 2024
Warranty service has been responsive so far. Still have not heard any response to an issue I reported recently.
Palm Bay, on Dec 15, 2024
Of course I didn't like not being able to choose options. The model was beautiful and I would have liked to upgrade. I was surprised that the kitchen cabinets weren't as nice as the model (would have upgraded) and I also would have upgraded master bath to the one in the model. Also, you really advertise the tech. Surprised the sprinkler timer wasn't WiFi. Also garage openers aren't HomeKit. I think if you are going to use the tech as a major selling point, it should be as good as possible
Palm Bay, on Oct 07, 2024
I love the style of my [name removed] home! It is so beautiful and bright! We have owned 7 homes and this is by far the most customized for me! I love the kitchen because I love the upscale range hood , cook top and specialty drawers that make it so easy for me to find and organize my meal prep items. The largest pantry is every cook’s dream! There is so much room for storage! ! The high ceilings and open floor plan make it feel very spacious! The rooms are perfect size for the total square feet! The guest bedrooms are ample size while the closets could be deeper. The laundry room is ample size for stackable washer/dryer. We added a utility sink and storage cabinet. The garage is a very good size and the attic could be utilized more easily with pull down stairs. The landscaping is very pretty with beautiful shrubs and Palm Trees! Thank you [name removed] for all your careful planning to make my home the home of my dreams!
Palm Bay, on Jun 01, 2024
The warranty team took an extended period, ranging from weeks to months, to arrange for subcontractors to come out. They did respond promptly to significant issues, such as multiple water leaks. However, I had to escalate my warranty claims to upper management to see any resolution. There are still a few issues currently being addressed. It's frustrating that the head warranty person, [name removed], lacks basic knowledge of home construction. He quickly denies and attempts to void warranties on legitimate issues.
Palm Bay, on Jun 27, 2024
We extremely dislike the lack of communication when repairs are needed. Would never refer anyone to this company.
Palm Bay, on Jan 12, 2024
[name removed] warranty department has failed us on almost all of our warranty concerns forcing us to hire outside companies to address major concerns regarding air conditioning and drainage issues. Regarding initial concerns the warranty department was unprofessional and argumentative bordering on threatening. As of today our one year walkthrough concerns have not been addressed.
Palm Bay, on May 31, 2024
[name removed], [name removed] and [name removed] have been great. However, before we were assigned [name removed], trying to deal directly with the warranty/service department was a nightmare. We had internal power outages and it took several phone calls to get a response from anyone!!! [name removed] has been much more assessable and responsive.
Palm Bay, on Nov 24, 2023
Still waiting for Kitchen cabinets to be fixed. Requested fix Dec 2022 and nothing has been done to date. AC unit had many problems and had technicians out at least a dozen times. Cracks on outside walls keep appearing, have had people out 3 times to fix...makes me wonder what goes next.
Palm Bay, on May 14, 2024
We have had a better experience working ust with the contractors [name removed] and [name removed] who are awesome. The customer service team doesn't seem to do anything..
Palm Bay, on May 03, 2024
Repairs took months. [name removed] and the team were very nice to deal with.
Palm Bay, on Mar 29, 2024
So many issues with the new house. Done it very cheaply. Some items not working and the finish is not great for what I paid.
Palm Bay, on Mar 28, 2024
Customer service is very good. They really try hard to fix any issues with no problems. They usually have anything done in a timely manner. We are very satisfied.
Palm Bay, on Mar 27, 2024
Had some issues with an electrical outlet that wa resolved immediately. Same with the pantry door
Palm Bay, on Sep 01, 2023
The pool area is still not completed and is very small for as many homeowners that's in our area
Palm Bay, on Aug 27, 2023
Lack of responsiveness from the superintendent and specific associate staff before, during, and after closing. The area manager, [name removed], and his staff, [name removed], were the only two [name removed] staff we had good customer service experiences with.
Palm Bay, on Jun 21, 2023
The warranty department has no call backs, follow through, and independently closes out warranty requests. A no can do, full of excuses, rude department. Code violations on ac unit. No trust! Had to get outside company to reroute ac to all bedrooms because… “ it was approved by town”
Palm Bay, on Jun 17, 2023
I liked the responsibility and quick action [name removed] took to resolve our water hear problem. I do not like what is going on (or I should say what is NOT going on) with our lawn irrigation system. The system was defective before we closed and we were told it was resolved, so we signed the closing contract. After reporting the issue in our second month, and being in the home for 6 months, the issue is still unresolved and very poor communication from the irrigation company. There is NO communication from [name removed].
Palm Bay, on Jun 01, 2023
there has been a steady stream of issues, kitchen cabinets broke (still waiting for the fix) hot water heater broke, AC broke 2 times, constant cracks appearing on outside wall, door handles falling off (Im told that wont be fixed), doors not closing properly, hardware missing on doors, toilet seal broke, electrical outlet placed inside a kitchen cabinet rendering it useless ... nobody at [name removed] cares, nobody pays any attention to detail
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
There are no homeowner comments for this time period yet
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Palm Bay, on Oct 07, 2024
Warranty service has been responsive so far. Still have not heard any response to an issue I reported recently.
Palm Bay, on Jun 01, 2024
The warranty team took an extended period, ranging from weeks to months, to arrange for subcontractors to come out. They did respond promptly to significant issues, such as multiple water leaks. However, I had to escalate my warranty claims to upper management to see any resolution. There are still a few issues currently being addressed. It's frustrating that the head warranty person, [name removed], lacks basic knowledge of home construction. He quickly denies and attempts to void warranties on legitimate issues.
Palm Bay, on May 31, 2024
[name removed], [name removed] and [name removed] have been great. However, before we were assigned [name removed], trying to deal directly with the warranty/service department was a nightmare. We had internal power outages and it took several phone calls to get a response from anyone!!! [name removed] has been much more assessable and responsive.
Palm Bay, on May 14, 2024
We have had a better experience working ust with the contractors [name removed] and [name removed] who are awesome. The customer service team doesn't seem to do anything..
Palm Bay, on May 03, 2024
Repairs took months. [name removed] and the team were very nice to deal with.
Palm Bay, on Mar 29, 2024
So many issues with the new house. Done it very cheaply. Some items not working and the finish is not great for what I paid.
Palm Bay, on Mar 28, 2024
Customer service is very good. They really try hard to fix any issues with no problems. They usually have anything done in a timely manner. We are very satisfied.
Palm Bay, on Mar 27, 2024
Had some issues with an electrical outlet that wa resolved immediately. Same with the pantry door
Palm Bay, on Sep 01, 2023
The pool area is still not completed and is very small for as many homeowners that's in our area
Palm Bay, on Aug 27, 2023
Lack of responsiveness from the superintendent and specific associate staff before, during, and after closing. The area manager, [name removed], and his staff, [name removed], were the only two [name removed] staff we had good customer service experiences with.
Palm Bay, on Jun 21, 2023
The warranty department has no call backs, follow through, and independently closes out warranty requests. A no can do, full of excuses, rude department. Code violations on ac unit. No trust! Had to get outside company to reroute ac to all bedrooms because… “ it was approved by town”
Palm Bay, on Jun 17, 2023
I liked the responsibility and quick action [name removed] took to resolve our water hear problem. I do not like what is going on (or I should say what is NOT going on) with our lawn irrigation system. The system was defective before we closed and we were told it was resolved, so we signed the closing contract. After reporting the issue in our second month, and being in the home for 6 months, the issue is still unresolved and very poor communication from the irrigation company. There is NO communication from [name removed].
Palm Bay, on Jun 01, 2023
there has been a steady stream of issues, kitchen cabinets broke (still waiting for the fix) hot water heater broke, AC broke 2 times, constant cracks appearing on outside wall, door handles falling off (Im told that wont be fixed), doors not closing properly, hardware missing on doors, toilet seal broke, electrical outlet placed inside a kitchen cabinet rendering it useless ... nobody at [name removed] cares, nobody pays any attention to detail
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Palm Bay, on Feb 13, 2025
My house was not built with a window in my Master Bathroom even though I signed it on the Blueprint before construction. Unacceptable!!!!!! The Warranty [name removed] [name removed] and [name removed] is great! :)
Palm Bay, on Dec 30, 2024
Issues in home still not resolved. Emails and calls avoided. Very disappointed
Palm Bay, on Dec 15, 2024
Of course I didn't like not being able to choose options. The model was beautiful and I would have liked to upgrade. I was surprised that the kitchen cabinets weren't as nice as the model (would have upgraded) and I also would have upgraded master bath to the one in the model. Also, you really advertise the tech. Surprised the sprinkler timer wasn't WiFi. Also garage openers aren't HomeKit. I think if you are going to use the tech as a major selling point, it should be as good as possible
Palm Bay, on Oct 07, 2024
I love the style of my [name removed] home! It is so beautiful and bright! We have owned 7 homes and this is by far the most customized for me! I love the kitchen because I love the upscale range hood , cook top and specialty drawers that make it so easy for me to find and organize my meal prep items. The largest pantry is every cook’s dream! There is so much room for storage! ! The high ceilings and open floor plan make it feel very spacious! The rooms are perfect size for the total square feet! The guest bedrooms are ample size while the closets could be deeper. The laundry room is ample size for stackable washer/dryer. We added a utility sink and storage cabinet. The garage is a very good size and the attic could be utilized more easily with pull down stairs. The landscaping is very pretty with beautiful shrubs and Palm Trees! Thank you [name removed] for all your careful planning to make my home the home of my dreams!
Palm Bay, on Jun 27, 2024
We extremely dislike the lack of communication when repairs are needed. Would never refer anyone to this company.
Palm Bay, on Jan 12, 2024
[name removed] warranty department has failed us on almost all of our warranty concerns forcing us to hire outside companies to address major concerns regarding air conditioning and drainage issues. Regarding initial concerns the warranty department was unprofessional and argumentative bordering on threatening. As of today our one year walkthrough concerns have not been addressed.
Palm Bay, on Nov 24, 2023
Still waiting for Kitchen cabinets to be fixed. Requested fix Dec 2022 and nothing has been done to date. AC unit had many problems and had technicians out at least a dozen times. Cracks on outside walls keep appearing, have had people out 3 times to fix...makes me wonder what goes next.