Top Homebuilder Ratings & Reviews

Landsea Homes

Brighton Homestead

12 Homeowner Reviews Completed Jan 2024 - Feb 2025

Landsea Homes

Overall Satisfaction

4.4
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.8

Purchase Experience

4.7

Home Personalization Experience

4.8

Construction Experience

4.7

Customer Care Experience

4.8

Home Readiness

4.5

Installation & Workmanship

4.6

Community Profile

Landsea Homes logo
Driven by a pioneering commitment to sustainability, Landsea Homes designs and builds master planned communities and homes throughout the nation that reflect modern living—inspired spaces and features, built in vibrant, prime locations where they connect seamlessly with their surroundings.

Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Brighton, on Aug 23, 2024

Customer service has been excellent throughout all experiences. Was unhappy about a roof leak that persisted for over a month with the roofer not doing a diligent job up front; ceiling drywall in one of the bedrooms had be ripped out and completely redone.

4.9
Verified Homeowner
Brighton, on Feb 16, 2025

Landsea Homes has been very attentive to our responses.

4.6
Verified Homeowner
Brighton, on Jul 18, 2024

All great!

5.0
Verified Homeowner
Brighton, on Jan 07, 2025

I have no complaints. [name removed] with the Warranty Department has been quick to respond with any questions or concerns. She is the best and as a Realtor...she and [name removed] are the exception to what a Builder should be.

5.0
Verified Homeowner
Brighton, on Jul 03, 2024

[name removed] with Landsea Warranty department has been exemplary and great at communication. As a realtor and homeowner, I can't say how impressed I have been with my new home and the customer service provided.

5.0
Verified Homeowner
Brighton, on Dec 18, 2024

[Translated from ES] The construction company was always showing the construction process step by step from start to finish.

5.0
Verified Homeowner
Brighton, on May 17, 2024

Everything. My home was discovered to have standards and codes that were not followed and a part of my driveway was poured in my neighbors property. I have been going back and forth for months now trying to have [name removed] make it right. Instead of making things right they put me in a position where I would have to choose one option of repair or the other. This was only brought forward after multiple conversations and me arguing that [name removed] was cutting corners. I was treated with disrespect by [name removed] and when I thought [name removed] was going to follow through with what he said he ultimately showed his true colors and was on the same level of [name removed]. Terrible customer service. I will never recommend [name removed] to anyone due to this experience and [name removed] and [name removed] are worthless. The warranty process and more specifically the warranty Director, [name removed] is horrendous. [name removed] and [name removed] are terrible at what they do. Both of them have shown that they are not about making things right but rather want to be in complete control and don’t care about customer service.

0.5
Verified Homeowner
Brighton, on Nov 17, 2024

The build quality is lacking, warranty is atrocious, and [name removed] the Director of customer care should be fired because she is terrible.

1.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Brighton, on Aug 23, 2024

Customer service has been excellent throughout all experiences. Was unhappy about a roof leak that persisted for over a month with the roofer not doing a diligent job up front; ceiling drywall in one of the bedrooms had be ripped out and completely redone.

4.9
Verified Homeowner
Brighton, on Jul 18, 2024

All great!

5.0
Verified Homeowner
Brighton, on Jul 03, 2024

[name removed] with Landsea Warranty department has been exemplary and great at communication. As a realtor and homeowner, I can't say how impressed I have been with my new home and the customer service provided.

5.0
Verified Homeowner
Brighton, on May 17, 2024

Everything. My home was discovered to have standards and codes that were not followed and a part of my driveway was poured in my neighbors property. I have been going back and forth for months now trying to have [name removed] make it right. Instead of making things right they put me in a position where I would have to choose one option of repair or the other. This was only brought forward after multiple conversations and me arguing that [name removed] was cutting corners. I was treated with disrespect by [name removed] and when I thought [name removed] was going to follow through with what he said he ultimately showed his true colors and was on the same level of [name removed]. Terrible customer service. I will never recommend [name removed] to anyone due to this experience and [name removed] and [name removed] are worthless. The warranty process and more specifically the warranty Director, [name removed] is horrendous. [name removed] and [name removed] are terrible at what they do. Both of them have shown that they are not about making things right but rather want to be in complete control and don’t care about customer service.

0.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Brighton, on Feb 16, 2025

Landsea Homes has been very attentive to our responses.

4.6
Verified Homeowner
Brighton, on Jan 07, 2025

I have no complaints. [name removed] with the Warranty Department has been quick to respond with any questions or concerns. She is the best and as a Realtor...she and [name removed] are the exception to what a Builder should be.

5.0
Verified Homeowner
Brighton, on Dec 18, 2024

[Translated from ES] The construction company was always showing the construction process step by step from start to finish.

5.0
Verified Homeowner
Brighton, on Nov 17, 2024

The build quality is lacking, warranty is atrocious, and [name removed] the Director of customer care should be fired because she is terrible.

1.9
Verified Homeowner