Top Homebuilder Ratings & Reviews

Landsea Homes

Alameda - Waterside

18 Homeowner Reviews Completed Jan 2024 - Feb 2025

Landsea Homes

Overall Satisfaction

4.3
Customers' overall satisfaction
4.5
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.5

Purchase Experience

4.6

Home Personalization Experience

4.5

Construction Experience

4.8

Customer Care Experience

4.8

Home Readiness

4.3

Installation & Workmanship

4.6

Community Profile

Landsea Homes logo
Driven by a pioneering commitment to sustainability, Landsea Homes designs and builds master planned communities and homes throughout the nation that reflect modern living—inspired spaces and features, built in vibrant, prime locations where they connect seamlessly with their surroundings.

Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Alameda, CA, on Nov 30, 2024

Overall my experience is positive, [name removed] does need pay attention to details, more details

3.5
Verified Homeowner
Alameda, on Dec 26, 2024

The team and very responsive and resolve any issues promptly

5.0
Verified Homeowner
Alameda, on Feb 12, 2025

Not having warranty issues dealt with in a timely manner, not being given sufficient lead time to make arrangements to be home when asked for windows of availability, general attitude of sales staff is poor, and constantly rotating care team members make it difficult to follow up on issues.

2.7
Verified Homeowner
Alameda, on Oct 10, 2024

Like: [name removed] with the customer care team has been great Dislike: Shuffling of customer care staff has made it difficult to get consistent answers, slow response to warranty issues, slow response to emails, lack of transparency in dealing with subcontractors, short to no notice for scheduling repairs.

2.6
Verified Homeowner
Alameda, on Aug 28, 2024

I like my customer care experience. They were nice with us and tray to answer all my questions kindly!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Alameda, CA, on Nov 30, 2024

Overall my experience is positive, [name removed] does need pay attention to details, more details

3.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Alameda, on Dec 26, 2024

The team and very responsive and resolve any issues promptly

5.0
Verified Homeowner
Alameda, on Oct 10, 2024

Like: [name removed] with the customer care team has been great Dislike: Shuffling of customer care staff has made it difficult to get consistent answers, slow response to warranty issues, slow response to emails, lack of transparency in dealing with subcontractors, short to no notice for scheduling repairs.

2.6
Verified Homeowner
Alameda, on Aug 28, 2024

I like my customer care experience. They were nice with us and tray to answer all my questions kindly!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Alameda, on Feb 12, 2025

Not having warranty issues dealt with in a timely manner, not being given sufficient lead time to make arrangements to be home when asked for windows of availability, general attitude of sales staff is poor, and constantly rotating care team members make it difficult to follow up on issues.

2.7
Verified Homeowner