Homebuilder Ratings & Reviews

Century Complete

Florida South East

100 Homeowner Reviews
Aug 2023 - Feb 2025

Century Complete

Overall Satisfaction

4.4
Customers' overall satisfaction
4.2
Customers' willingness to refer our communities to their friends and family

Florida South East Communities Map

 

Community Satisfaction Ratings

  • Lakewood Park

    4.3

    Florida South East - 6 Homeowner Reviews

  • Palm Bay

    4.9

    Florida South East - 2 Homeowner Reviews

  • Palm Bay Classic

    4.4

    Florida South East - 61 Homeowner Reviews

  • Palm Bay Signature

    4.9

    Florida South East - 1 Homeowner Reviews

  • Vero Lake Estates

    4.5

    Florida South East - 30 Homeowner Reviews

Builder Profile

Century Complete logo

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Florida South East
Purchase Experience Testimonials from Real Homebuyers

Palm Bay, FL, on Feb 18, 2025

It was a very quick process, mostly smooth. Everyone was extremely nice, knowledgeable and helpful throughout the process. We always felt heard and that our questions were answered.

4.9
Verified Homeowner
Vero Beach, FL, on Feb 18, 2025

Everything was great besides the well water contamination that stopped us from closing on time. It was remedied though by century! Though we were promised a final walk through of our home for cleaners but no one cleaned at the end. Other than that everything else worked out so far.

3.7
Verified Homeowner
Vero Beach, FL, on Feb 15, 2025

In general things went smoothly and everyone was helpful. One thing I would say for the team would be customers need to know ahead of closing they will need to set up their own mail box and set up their mail with the post office. I currently still am not recognized through the post office while it’s processing.

4.9
Verified Homeowner
Vero Beach, FL, on Feb 14, 2025

Everyone I spoke to was very helpful and easy to communicate with. From the lender to the builder, I was very impressed with the customer service. The only thing I was not too excited about was that our home was not ready until several hours after closing. [name removed] was very apologetic and worked to get it completed as soon as he could. Still having a few issues with electric but everyone has been very helpful with that process as well. I never feel like I am getting the run around. Constantly in communication. This is very appreciated.

5.0
Verified Homeowner
Palm Bay, FL, on Feb 07, 2025

[name removed] the contractor was the best part of the process along with [name removed] from the lender for the home. Everything else was mediocre.

4.2
Verified Homeowner
Palm Bay, FL, on Feb 05, 2025

Very professional and addressed any issues or concerns to our satisfaction,

5.0
Verified Homeowner
Vero Beach, FL, on Feb 04, 2025

Likes- staff was so helpful and went above and beyond to make my dream come true. Dislikes - not being advised of the extra things I would need to purchase in order to live in the house , I.e. water softener system. Also, no mailbox or address registered but I suppose that is a normal thing with new construction just was not notified that I would have to do this.

5.0
Verified Homeowner
Palm Bay, FL, on Feb 03, 2025

Open communication throughout the whole process

5.0
Verified Homeowner
Vero Beach, FL, on Jan 22, 2025

Unable to make changes to flooring, this company is a cookie cutter building company.

4.0
Verified Homeowner
Palm Bay, FL, on Jan 21, 2025

I can honestly say there was nothing we did not like about our experience. We were very lucky ,closed within two weeks!

5.0
Verified Homeowner
Vero Beach, FL, on Dec 28, 2024

Loan officer - [name removed] was a pleasure to work with. 2 issues that were noted during walkthrough were not fixed. Fascia at back slider bent, hole in laundry room near light fixture

4.3
Verified Homeowner
Vero Beach, FL, on Dec 09, 2024

Everything was very smooth and everyone was very nice and explained everything

5.0
Verified Homeowner
Palm Bay, FL, on Dec 06, 2024

The only thing I disliked, was finding out during my initial walkthrough bout the location of my septic tanks and being unable to put any additional add-ons to my backyard.

4.7
Verified Homeowner
Palm Bay, FL, on Nov 28, 2024

I like that everyone was working together and very persistent on finding me my dream home even with the many challenges and setbacks.

4.8
Verified Homeowner
Vero Beach, FL, on Nov 10, 2024

Disliked delays that arose causing us to lose the interest rate we were promised and causing us to have to change homes.

4.3
Verified Homeowner
Ft Pierce, FL, on Oct 05, 2024

I was not particularly pleased with the lack of communication. Effective communication is essential in any business, and there were several instances where we had to follow up multiple times for updates.

4.1
Verified Homeowner
Palm Bay, FL, on Aug 30, 2024

Lack of communication!!! As a first time home buyer, I experienced so much confusion with the different people involved that didn’t seem to communicate much with each other. We had to submit the same documents to different people, with lack of communication between the different parties involved.

4.7
Verified Homeowner
Palm Bay, FL, on Aug 14, 2024

Overall good however The sod was laid on top of old sod causing the yard to be “lumpy” and uneven in addition there was cracks throughout the concrete and the driveway was atrociously finished the brush lines are uneven it has rocks stuck in the top and it is already chipping. I believe this was due to the rushed closing that Centry wanted but I did like the lender and the building manager they were both solid.

3.2
Verified Homeowner
Vero Beach, FL, on Jul 10, 2024

I disliked the lender that was recommended by Century. I wish I could have more say in the color of the exterior home.

4.2
Verified Homeowner
Palm Bay, FL, on Jun 24, 2024

I liked that we received updates every few weeks, but no pictures were included in the updates. Our closing date was pushed out 2 weeks, but communication was very little in that aspect. We liked the walk through process before closing, but we wished we had more say on certain items. Communication from the Title company was the worst experience.

4.0
Verified Homeowner