Overall Satisfaction
Community Profile
Upscale Townhomes
You don't want to miss this community nestled comfortably in a highly-desired Carrollton area bordering Plano.
Amenities include a pool and amenity center that provide a welcome escape from the summer heat. Convenient to several major thoroughfares, some of the best shopping, dining and entertainment around is just a short drive away, including The Shops at Willow Bend mall, The Shops at Legacy and Stonebriar Centre mall. Choose from six two and three bedroom plans, including master downstairs plans, and all with attached 2-car garages. Experience an easy, low-maintenance lifestyle in these distinctive townhomes filled with energy-efficient features and luxury touches throughout. Visit this one-of-a kind community today.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Carrollton, on Aug 29, 2018
For the most part we have inquiries answered fairly quickly. Must of the warranty work with the house has been completed or scheduled to be complete, however items outside the house have not been completed even after talking to the builder about them.
Carrollton, TX, on May 04, 2018
CB Jeni has a very structural buying process and [removed] as well as [removed] have stuck to that process.
Carrollton, on Dec 27, 2018
Good communication from sales office to foreman. Weekly check-in call from foreman.
Carrollton, TX, on May 04, 2018
Great sales person who is very patient throughout the home buying process. Very friendly builder who is very experienced with home building.
Carrollton, on Aug 15, 2018
I wished the customer care and warranty service times could work better with their times to meet with me. I have to leave work early to see them and sometimes they do not show up on time.
Carrollton, on Dec 27, 2018
did not really work with builder, house was completed when I put contract on it
Carrollton, TX, on Apr 25, 2018
I liked how [removed] took the time to provide a detailed tour of the home. It was not only a good experience but very helpful as a first time home buyer.
Carrollton, on Aug 11, 2018
Transparency and anything I've submitted has been acted on.
Carrollton, TX, on Apr 13, 2018
Very open communication line with builder, everything explained very thoroughly to me; couldn't be more happy with [removed] and the building team.
Carrollton, on Aug 08, 2018
Nothing. I'm not getting a response for a simple warranty request after several attempts.
Carrollton, TX, on Apr 12, 2018
The overall design of the house and kitchen design
Carrollton, on Aug 06, 2018
[removed] my contractor is super nice and helpful
Carrollton, on Jul 25, 2018
I like the service feature where I can enter a request should something go wrong with my home.
Carrollton, on Sep 24, 2018
The builder will repair and follow up with repair work order when placed.
Carrollton, on Jul 16, 2018
I appreciate that things have been covered for a year, however, had to fall back on the warranty too often.
Carrollton, on Aug 18, 2018
The builder was easy to work with and provide weekly updates regarding my home.
Carrollton, on Jul 27, 2018
[removed] the best or the most conscientious but is reasonable and quality of construction is acceptable.
Carrollton, on May 29, 2018
I am coming up to the one year warranty and do have things that will need to be addressed. Was told to wait for this survey. So I can not give full credit until these issues are resolved. Will be having an inspection done also as one of the neighbors had a beam in the attic that was missing. Just want to verify that all work was done correctly.
Carrollton, on May 30, 2018
The warranty service/customer care experience was non existent for the 1st couple of months but got significantly better when [removed] arrived last month.
Carrollton, TX, on Jan 05, 2018
Poor quality control by the builder. Poor workmanship of the home in many aspects.
Carrollton, on Apr 13, 2018
Getting the warranty repair as promised. [removed] worked hard and responsive to my inquires. He is great.
Carrollton, on Mar 27, 2018
Our floors have been a nightmare. The boards are defective and need constant replacement. The grout in our shower was never sealed so now we are having to go back to get them cleaned and sealed after I have spent tons of time and money on cleaners and cleaning people.
Carrollton, on Jan 30, 2018
I love my home; the quality build is exceptional. I love the high quality, just a well built home. I had overall a great experience except for a few glitches with the build manager at our site who made some derogatory comments to me and my family who was in town visiting. He said we were a "pain in his !@#$%" when we asked for the punch list of items to be fixed; which I thought was standard procedure??? So that part was very disheartening and made us feel uncomfortable to have any of the blue tape items fixed so I hired a handyman to take care of it rather than deal with the negative comments. We love the home, love the quality, love the neighborhood but the finishing touches/blue tape items were not handled by the builder as was indicated they would be when they made the sales pitch.
Carrollton, on Mar 04, 2018
Home was not done with quality. When notified was told nothing was able to be done about it.
Carrollton, on Jan 25, 2018
My floor upstairs is warped. The worker told the builder the cause was because of the way they laid the floor above the garage, but the builder continues to build the floor the same way. They were suppose to come fix it. Never did.
Carrollton, on Feb 06, 2018
Drywall around electrical and no paint on certain areas of wall and framework
Carrollton, on Jan 09, 2018
I still have lost of things from a punch list that have not been fixed! I reported some of these things in August! The follow through on the commitment to do something is not very reliable!
Carrollton, on Jan 12, 2018
I had a lot of issues with my home when I moved in, but CBJeni worked with me to quickly resolve all of them.
Carrollton, on Jan 05, 2018
The responsiveness of the builder and their team.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Carrollton, TX, on May 04, 2018
CB Jeni has a very structural buying process and [removed] as well as [removed] have stuck to that process.
Carrollton, TX, on May 04, 2018
Great sales person who is very patient throughout the home buying process. Very friendly builder who is very experienced with home building.
Carrollton, TX, on Apr 25, 2018
I liked how [removed] took the time to provide a detailed tour of the home. It was not only a good experience but very helpful as a first time home buyer.
Carrollton, TX, on Apr 13, 2018
Very open communication line with builder, everything explained very thoroughly to me; couldn't be more happy with [removed] and the building team.
Carrollton, TX, on Apr 12, 2018
The overall design of the house and kitchen design
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Carrollton, on Aug 29, 2018
For the most part we have inquiries answered fairly quickly. Must of the warranty work with the house has been completed or scheduled to be complete, however items outside the house have not been completed even after talking to the builder about them.
Carrollton, on Aug 15, 2018
I wished the customer care and warranty service times could work better with their times to meet with me. I have to leave work early to see them and sometimes they do not show up on time.
Carrollton, on Aug 11, 2018
Transparency and anything I've submitted has been acted on.
Carrollton, on Aug 08, 2018
Nothing. I'm not getting a response for a simple warranty request after several attempts.
Carrollton, on Aug 06, 2018
[removed] my contractor is super nice and helpful
Carrollton, on Jul 25, 2018
I like the service feature where I can enter a request should something go wrong with my home.
Carrollton, on Jul 16, 2018
I appreciate that things have been covered for a year, however, had to fall back on the warranty too often.
Carrollton, on May 30, 2018
The warranty service/customer care experience was non existent for the 1st couple of months but got significantly better when [removed] arrived last month.
Carrollton, on Apr 13, 2018
Getting the warranty repair as promised. [removed] worked hard and responsive to my inquires. He is great.
Carrollton, on Mar 04, 2018
Home was not done with quality. When notified was told nothing was able to be done about it.
Carrollton, on Feb 06, 2018
Drywall around electrical and no paint on certain areas of wall and framework
Carrollton, on Jan 09, 2018
I still have lost of things from a punch list that have not been fixed! I reported some of these things in August! The follow through on the commitment to do something is not very reliable!
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Carrollton, on Dec 27, 2018
Good communication from sales office to foreman. Weekly check-in call from foreman.
Carrollton, on Dec 27, 2018
did not really work with builder, house was completed when I put contract on it
Carrollton, on Sep 24, 2018
The builder will repair and follow up with repair work order when placed.
Carrollton, on Aug 18, 2018
The builder was easy to work with and provide weekly updates regarding my home.
Carrollton, on Jul 27, 2018
[removed] the best or the most conscientious but is reasonable and quality of construction is acceptable.
Carrollton, on May 29, 2018
I am coming up to the one year warranty and do have things that will need to be addressed. Was told to wait for this survey. So I can not give full credit until these issues are resolved. Will be having an inspection done also as one of the neighbors had a beam in the attic that was missing. Just want to verify that all work was done correctly.
Carrollton, on Mar 27, 2018
Our floors have been a nightmare. The boards are defective and need constant replacement. The grout in our shower was never sealed so now we are having to go back to get them cleaned and sealed after I have spent tons of time and money on cleaners and cleaning people.
Carrollton, on Jan 30, 2018
I love my home; the quality build is exceptional. I love the high quality, just a well built home. I had overall a great experience except for a few glitches with the build manager at our site who made some derogatory comments to me and my family who was in town visiting. He said we were a "pain in his !@#$%" when we asked for the punch list of items to be fixed; which I thought was standard procedure??? So that part was very disheartening and made us feel uncomfortable to have any of the blue tape items fixed so I hired a handyman to take care of it rather than deal with the negative comments. We love the home, love the quality, love the neighborhood but the finishing touches/blue tape items were not handled by the builder as was indicated they would be when they made the sales pitch.
Carrollton, on Jan 25, 2018
My floor upstairs is warped. The worker told the builder the cause was because of the way they laid the floor above the garage, but the builder continues to build the floor the same way. They were suppose to come fix it. Never did.
Carrollton, on Jan 12, 2018
I had a lot of issues with my home when I moved in, but CBJeni worked with me to quickly resolve all of them.
Carrollton, on Jan 05, 2018
The responsiveness of the builder and their team.